ABOUT THE JOB
The ideal candidate is a detail-oriented team player with experience managing project resources and coordination from a technical standpoint across multiple projects simultaneously. You must set and achieve objectives, ensure both top quality and control of each project, handle client and vendor interaction, and act as the subject matter expert.
Previous hands-on Salesforce experience is required. Existing Salesforce certifications or demonstrated success on Trailhead are looked upon very favorably. This role may require occasional travel and is only suitable for those with a high degree of self-management. The ideal candidate is within an hour's commute to our office in Indianapolis. This individual will lead a team of managed services resources and delegate work from within the managed services book of business. The nature of this work requires in-office in-person team collaboration, therefore we ask that you are willing and able to come into the office Monday through Friday.
CloudMasonry Momentum is a top-tier Managed Services team offering its clients ongoing enhancement support. Based on the principles of Consistency, Connected, Flexible, Momentum provides a core team for each of its clients with connections to the broader CloudMasonry organization. Momentum leverages a methodology grounded in the agile framework that gives stakeholders the flexibility to update priorities as business needs change.
RESPONSIBILITIES
- Manage the ongoing momentum for a book of business.
- The ability to build and maintain a backlog of enhancements based on your client's business and their needs.
- Take charge and effectively steer a minor project to success, with minimal to no guidance or oversight.
- The ability to lead a project team to deliver quality outcomes requiring strong delegation skills and effective communication.
- Consulting clients on solutions that meet their business needs and getting buy-in from various stakeholders to proceed with the implementation of those solutions.
- Develop & track backlog progression and share that information in a timely and meaningful manner to allow clients to make informed decisions.
- Anchoring client engagements by developing a deep understanding of the client's organization and building trust with the people involved.
- Facilitate Quarterly Planning Sessions with each client's stakeholders to review the progress of work to date, review next quarter's roadmap, and prioritize any new initiatives.
- Experience in project management as a project manager.
- Significant expertise in developing and implementing solutions using Salesforce.
IDEAL CANDIDATE
- 3+ Years of Salesforce Consulting Experience.
- Salesforce Admin Certification - Required.
- Salesforce Sales or Service Cloud - Required.
- Ability to architect high-quality solutions on the Salesforce platform.
- Substantial project and client management skill sets.
- Demonstrated leadership experience.
- Familiar with either Scrum or Agile project methodologies.
BENEFITS
- Full-time Position.
- Medical Insurance.
- Dental / Vision Insurance.
- 401k Plan.
- Unlimited PTO.
- Parental Leave.
- Paid Company Holidays.
- Bonus Eligible.
DIVERSITY, EQUITY, & INCLUSION
Our customers come from all walks of life, and so do we. We hire dynamic people from diverse backgrounds, not just because it's the right thing to do, but because it makes our people-focused company stronger. If you share our values and enthusiasm for creative problem-solving, you will find your place at CloudMasonry.
APPLICATION PROCESS
Following your resume submission, you will receive an email requesting you to take an applicant assessment. This assessment helps us match your talents and attributes to our positions. If you choose not to participate in the assessment, you will not be considered for the position.
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