HRC Consultant (INSTITUTE) S

Center for Urban Community Services • New York, NY, United States • $200k - $250k / year • 1w ago

The CUCS Housing Resource Center (HRC) is seeking (3) HRC Consultants to join our teams. Through our Single Point of Access (SPOA) Housing, Reentry Coordination System, and Consultation & Resource Programs, the Housing Resource Center expands access to housing and support services for people living with mental illnesses and other special needs. HRC also provides interactive, hands-on training and support services for human service professionals on NYC supportive housing options, referral process, and behavioral health resources.

Summary

The HRC Consultant will provide a full range of person-centered services and appropriate resources, both onsite and community-based. Services include, but are not limited to:

Vacancy management
Referrals
Housing placements
Consultation and technical assistance
Training
Resource development
Advocacy
Crisis intervention
Regular outreach
Referral outcomes monitoring
Coordination of care

Minimum Requirements

High school diploma with six years relevant work experience, or bachelor’s degree with two years relevant work experience in related field
Experience with mental health supportive housing and the NYC Supportive Housing Application process and HRA CAPS required
Significant knowledge and experience with NYC community mental health services
Strong clinical, administrative, and detail-oriented organizational skills
Good computer literacy skills – adept at learning and navigating new systems/technologies
Excellent interpersonal, written, and oral communication skills
Ability to manage competing priorities effectively
High level of professionalism and consumer/recovery-oriented approach
Experience with Zendesk customer service software preferred
English/Spanish bilingual preferred

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