Country:
United States of America
Location:
CALEN: LenelS2 Pittsford NY 1212 Pittsford - Victor Road, Pittsford, NY, 14534 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About The Role:
As a Business Analyst specializing in Services and Aftermarket, you will play a crucial role in driving business growth and optimizing our services offerings. Your analytical skills will be instrumental in shaping our strategies, improving processes, and enhancing customer experiences. If you’re passionate about data-driven decision-making and thrive in a dynamic environment, we encourage you to apply!
Job Responsibilities:
- Collect, analyze, and interpret sales data to identify trends, patterns, and opportunities.
- Collaborate with sales teams to understand performance metrics, customer behavior, and market dynamics.
- Generate actionable insights to enhance sales effectiveness and revenue generation.
- Sales Process Analysis:
- Evaluate existing sales processes, workflows, and pipelines.
- Identify bottlenecks, inefficiencies, and areas for improvement.
- Propose process enhancements to streamline sales operations.
- Market Data Analysis:
- Research and analyze market trends, competitive landscapes, and industry benchmarks.
- Provide strategic recommendations based on market insights.
- Monitor competitor activities and assess their impact on our business.
- Pricing Analysis:
- Analyze pricing structures, discount strategies, and pricing models.
- Collaborate with product managers and finance teams to optimize pricing.
- Ensure pricing aligns with market demand and profitability goals.
- Data Mining:
- Extract relevant information from large datasets using SQL, Excel, or other tools.
- Identify correlations, outliers, and hidden patterns.
- Translate data findings into actionable business recommendations.
- Reporting and Dashboards:
- Develop and maintain regular reports, dashboards, and KPIs.
- Present findings to stakeholders, including senior management.
- Ensure data accuracy and consistency.
Minimum Qualifications:
- Bachelor’s degree in computer science, Business, Information Technology, Management, Management Information Systems, Statistics or Finance
- 1+ year(s) of experience as a Business/Application System Analyst
Preferred Qualifications:
- Strong analytical skills and ability to work with cross-functional teams.
- Excellent communication and presentation skills.
- Required: Proficiency in Microsoft Excel, data filtering, analysis and presentation
- Preferred: Salesforce, PowerBI or Tableau, Oracle, Python, Javascript, SQL queries
Pay Range:
$61,213 - $107,122 Annually
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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