Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!
Job Responsibilities:
- Leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).
- Executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards.
- Supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls.
- Identifying issues and control improvements for remediation, and building out action plans and milestones.
- Providing governance oversight of remediation work and related documentation, ensuring adherence to Enterprise Policy.
- Providing review & challenge and problem-solving expertise for remediation approaches and related documentation.
- Ensuring appropriate engagement across the Line of Business and Control Partners, helping to respond to inquiries and challenges.
- Assisting with ad-hoc requests which may include reporting requests for regulators and senior leaders.
- Serving in an Exam Management capacity to effectively coordinate, track, and monitor exams/exam deliverables across Enterprise Credit.
- Leading the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services.
- Performing monitoring and testing of controls, identifying issues and control improvements for remediation.
- Leading the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
- Managing the performance and productivity of team members conducting quality inspection reviews.
- Ensuring timely execution of QA activities including control execution, case management, and results reporting.
- Managing and reviewing all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Ensuring accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
Required Qualifications:
- Ability to work independently and self-manage even with multiple high priority competing tasks.
- Strong oral and written communication skills, including the ability to communicate effectively with leadership, Compliance, Risk, Audit, and Credit Review on a regular basis.
- Effective project manager who has the ability to lead and execute with a positive, energetic attitude.
- Highly organized and detail-oriented.
Desired Qualifications:
- Ideally 3-5 years' experience in either credit underwriting or process improvement.
- Experience managing audits, exams, or Issues, or at minimum familiar with process and framework.
Skills:
- Controls Management
- Oral Communications
- Risk Management
- Stakeholder Management
- Strategy Planning and Development
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Data and Trend Analysis
- Decision Making
- Monitoring, Surveillance, and Testing
- Problem Solving
- Quality Assurance
Shift: 1st shift (United States of America)
Hours Per Week: 40
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