At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out action plans and milestones.
Responsibilities:
- Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
- Performs monitoring and testing of controls, identifying issues and control improvements for remediation.
- Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
- Manages the performance and productivity of team members that conduct quality inspection reviews.
- Ensures timely execution of QA activities including control execution, case management, and results reporting.
- Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
#J-18808-Ljbffr
