Our top medical device client is seeking an Accounts Receivable Representative for their location in Bridgeport, CT. The ideal candidate will have experience in high-volume B2B collections.
Location: Bridgeport, CT
Shift: Monday-Friday 8 am-5 pm
Pay: $24-$26 per hour
Type: Contract
Responsibilities
- Reviews Accounts Receivable aging and open item reporting of delinquent accounts tied to assigned portfolio and initiates collection action by contacting each account. Timely and accurate updating of collection notes and “reason” coding tied to Accounts Receivable open items.
- Prepares correspondence on delinquent accounts requiring special handling (i.e. Third-party Collections, Certified Letters, Tax Certificates, etc.).
- Re-runs invoices and faxes or mails as needed.
- Researches disputed delinquent account balances. Initiates paperwork to correct errors including misapplied payments, freight issues, price discrepancies, etc.
- Reports status of all delinquent accounts assigned, including but not limited to daily Credit Hold Reporting and any additional reporting required by A/R Manager, A/R Team Leader, and A/R Senior Representative.
- Maintains timely availability to meet varied external and internal inbound customer inquiries tied to Accounts Receivable.
- Performs duties tied to customer Credit Card processing, utilizing Cybersource software, while adhering to inherent fraud and security risk management procedures.
- Challenges processes and provides strategies/ideas for improvement.
- Reconciles short payments and debit memos. Researches and determines eligible items that require write-offs or other adjustments and accurately processes G/L coding tied to Accounts Receivable item clearing and/or relevant application offsets.
- Reconciles and identifies tax-exempt discrepancies and conveys any items that require adjustment to the Tax Department.
- Is a backup for department functions (i.e. mailroom, cash-receipts support, pricing agreement entries, backup assistance for new account entries). Assists in special projects as requested.
- Performs other duties and assignments as required by management.
Qualifications
- Knowledge of Billing and Collections procedures tied to Accounts Receivable.
- Strong attention to detail.
- Excellent written, verbal communication, and negotiation abilities.
- Prior Accounts Receivable experience of at least two years and high-volume corporate Collections/B2B collection experience.
- Working knowledge of Microsoft suite of products, including Excel (Intermediate Level), Word, and Outlook.
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