Hilton Charlotte University Place • Charlotte, NC, US
Posted 3 days ago
Description
The Hilton Charlotte University Place is hiring an Accounts Receivable Clerk. Apply today to join our accounting team!
Responsibilities
- Facilitates payment of all monies due by promptly preparing accurate invoices in accordance with accounting policies and procedures.
- Prepares and sends out invoices/statements to clients in a timely manner with corresponding folios, food and beverage checks, and miscellaneous vouchers.
- Ensures transfer from guest ledger to city ledger is accurate and completed in a timely fashion.
- Research declined bank cards and all other credit card chargebacks for justification and validity.
- Ensures credit applications are completed and current.
- Maintains tax-exempt certification.
- Sets up accounts receivable files to include a complete and accurate bill, a call sheet, and any pertinent information pertaining to the group.
- Responds to guest inquiries, requests, issues, and problems in a quick, efficient manner to maintain a high level of guest satisfaction and quality service.
- Assists with credit card disputes, guest inquiries, and account statement mailings.
- Keeps the Controller informed of all problems or unusual matters of significance.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintain a positive working relationship with peers to foster a cooperative working environment.
- Attends required meetings/conference calls/company functions.
- Completes special projects and other duties as assigned.
Qualifications
- Associate’s degree in Accounting or similar field, 1-2 years of employment in a similar capacity, or a sufficient combination of relevant education and experience.
- Experience/knowledge of the hospitality industry.
- Ability to make decisions and determine a suitable course of action.
- Ability to work with and understand financial information/data and basic math functions.
- Ability to communicate professionally.
- Ability to thrive in a high-pressure environment.
Physical Requirements (Essential Functions)
- Limited lifting/pushing/pulling and carrying are required in order to maintain files/move boxes.
- Limited bending and kneeling are required in order to arrange supplies/equipment.
- Mobility is needed to move about the property and between offices.
- Must be able to communicate effectively with guests/employees via phone, email, and verbally.
May be needed to work holidays/weekends to complete special projects. The current opportunity is full-time and eligible for company benefits.
Compensation
$19 - $20 hourly
About Hilton Charlotte University Place
Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!
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