Application Support Administrator II (Hybrid)
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):
- Health Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- Retirement Plan
- Paid Time Off
- Tuition Reimbursement
Holman – a Computerworld 2024 “Best Places to Work in IT” company - is hiring a Application Support Administrator II.
Responsibilities
- Liaison between Finance and IT to facilitate changes and improvement within the accounting system.
- Supports application software and performs application upgrades following established procedures.
- Provisions new users and administrator users access rights to applications/systems.
- Troubleshoots, identifies, and solves technical problems reported by Finance Business users.
- Interfaces with vendors, developers, and infrastructure teams to ensure timely problem resolution.
- Produce audit reports for Internal and External Auditors (System Security).
- Conduct ad-hoc reporting and analysis as required by leadership.
- Support users with all technology functions of the Finance systems (SAP, Infor Infinium, Microsoft Dynamics and Treasury Systems).
- Prepare technical user manuals, system configuration documents and other technical reports.
- Support the development of the accounting systems as per the specifications from Management.
- Monitors and manages application availability, capacity and performance based on established performance metrics.
- Maintain system/application documentation and operational procedures.
- Review all alerts for accuracy and takes steps to remediate the issue.
- Responsible for troubleshooting and supporting end user/business team issues connecting to or using applications/systems.
- Responsible for testing changes submitted by developers.
- Perform all other duties and special projects as assigned.
Relevant Work Experience
- 4+ years’ experience supporting IT Systems/Applications is preferred.
- 4+ years’ experience performing Accounting or Finance related financial data analysis.
- Experience in working within an ERP application.
- Working knowledge of SAP FICA and FICO is a plus.
Education and/or Training
- Bachelor’s degree in Computer Science, Management Information Systems or related field from an accredited college/university.
Planning/Organizing/Managerial Knowledge
- Must be able to work independently, with minimal supervision.
- Must be capable of logical thinking and stepping methodically through a process for trouble shooting/research.
- Knowledge of SSL and Business Analytics preferred.
- Proficient in Microsoft Office applications.
Communicating & Influencing Skills
- Excellent customer service, interpersonal, organizational skills.
- Must have strong communication skills both verbal and written.
- Excellent time management and project planning skills.
#LIHYBRID #LI-FB1
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.
Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr
