Business Control Manager-Global Operations
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Responsibilities:
- Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
- Performs monitoring and testing of controls, identifying issues and control improvements for remediation.
- Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
- Manages the performance and productivity of team members that conduct quality inspection reviews.
- Ensures timely execution of QA activities including control execution, case management, and results reporting.
- Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
- Determine the Company-wide RCSA process, the data elements and taxonomies required to be captured in support of analytics and aggregate reporting of the RCSA outcomes.
- Oversee the determination of RCSA structure and frequency of attestation (in conjunction with GCOR Teams) for GCORC review and approval.
- Execute the Company RCSA process in accordance with the RCSA Standard.
- Review and challenge the accuracy and completeness of the RCSA content, retaining appropriate documentation.
- Attest to RCSA content in accordance with the criteria as outlined within the RCSA Standard.
- Report and review key RCSA outcomes within front line unit / control function management and / or governance routines.
- As required, capture Issues and Risks identified from the RCSA process in accordance with the Issues and Risks - Enterprise Policy and the supporting Issues and Risks Standards.
- Aggregate the results of the RSCA and compare to the Enterprise Operational Risk Appetite; report results to the GCORC, and MRC after each attestation period, with escalation to the ERC as deemed appropriate by the MRC.
- Reevaluate summary and / or aggregate ratings when changes to the control environment occur which materially impact their operational or compliance risk profile.
Minimum Requirements:
- 3+ years of Business Control, Compliance and/or Risk experience.
- Strong understanding of Controls, Procedures, Policies and Standards.
Skills:
- Controls Management
- Oral Communications
- Risk Management
- Stakeholder Management
- Strategy Planning and Development
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Data and Trend Analysis
- Decision Making
- Monitoring, Surveillance, and Testing
- Problem Solving
- Quality Assurance
Shift: 1st shift (United States of America)
Hours Per Week: 40
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