Job Title: P&C Claims Business Analyst
Job Function: Consultant
Job Type: Contract (40 hours per week)
Location: Candidates are required to work in one of the client offices noted below a minimum of three days per week and could eventually be required in the office full time.
Client Preferred Offices:
Charlotte, NC; Chicago, IL; Colorado Springs, CO; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
About RCM: RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define, implement, and manage a broad range of technologies across multiple platforms, systems, and networks.
About RCM's Client: RCM's client is a global specialty provider of property and casualty insurance and reinsurance, established in March 2017. Its core business encompasses one of the largest property and casualty (P&C) insurance groups in the Asia-Pacific (APAC) market.
Specific Role: RCM's client is looking to add an experienced Claims (Property & Casualty) Business Analyst to their current IT Delivery Team. The Claims Business Analyst will be responsible for developing detailed business and functional requirements for claims processing and administration systems, ensuring proper integration with downstream systems for reporting purposes, and planning and conducting User Acceptance Testing.
Role Responsibilities:
- Lead requirements' definitions for complex projects and multi-year strategic initiatives.
- Identify & translate business needs into clearly defined requirements.
- Create Documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups.
- Plan, facilitate, and conduct requirements' gathering sessions, meetings, and presentations.
- Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval.
- Cultivate strong professional relations within business units to thoroughly understand business needs.
- Collaborate with the development and testing teams to provide subject-matter expertise.
- Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged.
- Ensure future solutions are efficient and effective across all business processes, while being consistent across products.
- Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
- Work with the business lead and project manager to obtain UAT signoff.
Technical Qualifications:
- 7+ years of business analysis experience, with 3+ years within the space of Commercial Auto, Property or Workers Comp Claims.
- Strong experience with claims management solutions.
- Experience with iterative and agile methodologies, with working knowledge of both SDLC & PMLC processes.
- Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements / user stories.
- Possess knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process / improvements automation.
- Experience operating and interfacing with business management during walkthroughs, interviews, presentations, and negotiations.
- Proven record of accomplishment for creating clear, concise deliverables reflecting a deep understanding of underlying business needs and software functionality.
General Qualifications:
- Clear verbal and written communication skills.
- Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint, SharePoint, UI mock-up tools, etc.
- Proficient with process modeling tools (e.g., Visio).
- Experience with visualization tools is beneficial.
- Excellent problem-solving and analytical skills.
- Experience supervising small teams.
- Strong initiative with the ability to self-manage.
- Comfortable with ambiguity and able to work through challenges to complete objectives correctly.
- A team player who works well with technical and business resources.
- Able to see tasks through to completion without significant guidance.
- Strong time-management skills and ability to meet deadlines.
Education Requirements:
- B.A. / B.S. Degree.
- Certified Business Analyst Professional (CBAP) is a plus but not required.
Pay Transparency: For job requisitions posted to certain locations, RCM Technologies is required by law to include a reasonable estimate of the compensation/pay rate range. This range takes into account various factors including skill sets, experience, training, licensure, and certifications. $65.00 - $70.00 Hr., W-2
Equal Opportunity Statement: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer: This job description is intended to describe the general nature and level of work being performed by the people assigned to this position. It is not intended to include every job, duty, and responsibility specific to the position.
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