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Care Manager

Cayuga Centers • City of Utica, NY, United States • $200k - $250k / year • 3m ago

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Care Manager

Job Tracking ID: 512690-886068
Job Location: Utica, NY
Job Level: Entry Level (less than 2 years)

Cayuga Centers is hiring immediately for a Care Manager

Location: Utica, NY

Earn: $26.00/hour

Share our commitment to helping children, youth, and families build strong, life-changing relationships and avoid hospitalization or placement. Bring your experience, compassion, and energy to the team and make a difference in the lives of children, youth, and families!

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We provide our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, gender identity, gender expression, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

All Cayuga Centers employees are required to be vaccinated for COVID-19. New employees must provide proof of vaccination by their first day of employment.

About the Program and Position:

Cayuga Centers is looking for an individual who is passionate about strengths-based, youth and family-centered work within the Children’s Home Health Care Management team. Care Management services are designed to offer goal-directed support through a comprehensive, family-driven Plan of Care.

Our Care Managers assist in coordinating services with children and families in the home and/or community and refer youth and families to programs that help address changes associated with behavioral, physical, and social health needs. This program provides ample opportunities to expand your application and experience in the assessment, evaluation, and coordination of services while supporting program growth within the agency and community.

This position will provide outreach services to children presumed to meet eligibility requirements for New York State’s Children’s Health Home program within Oneida County and surrounding counties. They will gather assessments and enter documentation that confirms eligibility and identifies areas requiring support services. The Care Manager will work with children, families, and service providers to create a comprehensive Plan of Care and identify additional service providers as necessary. The position will coordinate the continuing involvement of families and service providers in the execution of the plan.

Schedule: Typically Monday - Friday, 9am - 5pm with flexibility to meet with youth and families at times that meet their needs. Rotating on-call schedule.

Responsibilities:

Build a trusting relationship with the families to ensure they have the support needed to be successful.
Provide Health Home Care coordination services for children with low to high acuity needs, including up to two services per month, with at least one of those services being conducted face-to-face.
Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated.
Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements.
Administer CANS-NY assessment a minimum of 1x a year, updating as needed.
Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
Convene and conduct yearly meetings to review progress, update POCs, and confirm continuing client eligibility.
Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
Ability to travel to multiple surrounding counties to meet with clients and families.
Help families overcome barriers such as transportation.
Assist families and children in the acquisition and maintenance of public benefits, e.g., financial, educational, and social services.

Experience and Skills:

Education:

Bachelor’s degree with a minimum of two years experience; or
Master’s degree with a minimum of one year experience; or
Registered Nurse with a minimum of two years experience.

Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services.

Experience coordinating and participating in team settings.

Ability to deliver family-driven, youth-guided services.

Vehicle and a valid NYS driver’s license required.

Physical Requirements:

Use of a personal vehicle for driving to and from appointments and activities as assigned.
Word processing: Including responding to emails, and completing computerized documentation.
Sitting for extended periods of time.
Walking up and down stairs inside/outside as well as inside and outside of homes.

Benefits:

120 hours of vacation
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal Insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced short-term disability benefits
401(k) match up to 6%
Corporate Discounts Program
Sick Leave Pool
Identity Protection

Why Cayuga Centers?

Certified Great Place to Work
Workplace Wellness Award Finalist
COA Accredited
Implement best practices and evidence-based interventions
Committed to employee professional development and advancement
We embrace change, innovation and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint

In accordance with federal, state & local laws, we maintain a drug-free workplace and perform pre-employment drug testing.

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