Welcome to Rowan University’s Career Site
A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.
All positions are contingent upon budget appropriations.
Quality Controller (PSS2), Information Resources & Technology
Job no: 500077
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional
Position Summary: In this role, the Quality Controller is responsible for enforcing quality controls to maintain Rowan University standards through communicating expectations, providing coaching, and performing corrective and preventative actions within the Get Technology Process governed by the Information Resources and Technology Acquisition Policy (ITAP).
Responsibilities:
- Responsible as process coordinator for the Get Technology process.
- Coordinate with the Get Technology Committee.
- Ability to analyze data, spot useful trends, and purchase duplications.
- Provide Get Technology process guidance & coaching.
- Resolve requestor’s questions and escalations about requests and the process.
- Elevate Get Technology request issues or concerns to the appropriate IRT subject matter experts for remediation & resolution.
- Provide advice and guidance to different teams relating to Get Technology.
- Ensure Get Technology request submissions and documents are accurate for review & assessment.
- Suggest improvements across all processes that interact with Get Technology.
- Review stalled requests to make certain they are completed promptly.
- Weekly review of high purchase requisitions with executive management.
- Perform other duties as assigned.
Qualifications:
Required:
- Bachelor’s Degree in a related profession.
- At least four (4) years of practical quality assurance experience with a strong focus in IT, process & quality improvement, and auditing.
- Ability to work within a matrix organization.
- Ability to train others, including peers, to execute quality assurance efforts.
- Ability to function effectively in a team environment.
- Effective oral and written communication skills.
- Ability to think independently.
- Ability to analyze and solve complex problems.
- Ability to quickly grasp technical issues and offer solutions.
- Excellent interpersonal and leadership skills.
Notes:
- Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
- Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
- Only completed online applications submitted on or before the posted deadline will be considered.
Advertised: Oct 17 2024 Eastern Daylight Time
Applications close: Oct 26 2024 11:55 PM Eastern Daylight Time
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