- Team Member Title: Regional Portfolio Manager
- Location: Charleston, SC
- Team: Lifestyle Property Management
Who We Are:
Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you’ll find your why and your place to belong.
Guided by our core values of performance, quality, communication, teamwork, and leadership, you’ll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?
The Team You Will Join:
At the heart of LC is our vision to create community. Lifestyle Communities’ (LC) Home team does just that. You’ll join a dynamic team committed to activating the company’s purpose each day by building meaningful connections and putting our customers first. You’ll push past the status quo to provide an experience that’s unmistakably LC.
The Difference You Will Make:
The Home team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner that is reflective of our purpose. In this role, you’ll be responsible for overseeing the operational and financial performance of a region of apartment communities.
Who You Are:
- Leads a team of highly effective and collaborative Community Managers and their teams across a portfolio of Class A properties; coaches and develops teams to deliver exceptional internal and external guest experience, while achieving established revenue and NOI targets.
- Creates and oversees the effective implementation of targeted leasing and retention strategies, specifically supporting communities in active lease up.
- Analyzes and submits reporting on financial performance of a community, site appearance, property audits, and marketing or traffic related activities, adjusting operations to maximize results.
- Assists with hiring, training and general management of property staff and participates in the development of managerial and staff level training programs.
- Coordinates and manages the resolution of all resident related customer service issues, and when necessary, meets directly with residents to resolve issues.
- Prepares annual property operating budgets, monitors all purchases and expenses to ensure cost effectiveness and compliance with the budget to ensure NOI achievement.
- Identifies and reviews KPIs in order to direct initiatives that balance profitability and sustained growth.
- Ensures compliance with community rules, regulations and agreements, company policies and procedures, and governmental requirements.
- Works in conjunction with the Director, Redevelopment to implement and execute a preventive maintenance program to ensure structural, physical appearance, equipment, and safety issues are addressed and corrective actions are immediately implemented, if needed.
What You’ll Bring:
- Bachelor’s degree in real estate, business administration, or related discipline preferred.
- 8+ years of progressive multi-family property/portfolio management experience.
- Portfolio-level leadership experience of Class A multifamily lease-ups, including pre-delivery planning experience.
- Track record of leading and developing highly performing, engaged teams.
- Strong financial acumen, including financial analysis and ability to manage operations to an annual budget.
- Demonstrated collaboration skills and ability to work well with both internal and cross-functional team members, as well as senior leaders within a matrixed organization.
- Outstanding customer service and experience delivery skills required.
- Exceptional leadership skills and the ability to coach and mentor a team of individuals are essential.
How We’ll Take Care of You:
At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.
Here are just some of the benefits we offer for being part of our team:
- Full Suite of Health Benefits
- Retirement Plan with Company Match
- Competitive PTO policy
- Generous parental and family leave
- Collaborative & Connected Company Culture
- Career Growth Opportunities
- Community Engagement and Volunteerism
Lifestyle Communities (LC) is an Equal Opportunity Employer. For more information, send a message to our HR team at www.lifestylecommunities.com/careers.
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