Jobs search

Support Center Analyst I

Shelter Insurance • Columbia Township, MO, United States • $200k - $250k / year • 5m ago

A company built to serve you. It's your career, Shelter it!

Support Center Analyst I

$19.25 / hour minimum starting pay

Job Level: Individual Contributor

What You Will Be Doing:

Assist Shelter employees and agents in the Home Office and Field with computer system questions and problems. Maintain current knowledge of software from a variety of vendors used by Shelter Insurance, including mainframe and PC applications. Maintain current knowledge of data communications equipment, personal computers, and printers. Answer questions pertaining to the use of Shelter online and PC applications. Use problem management software for use in tracking trends and future problem resolution.

Training period work hours: M-F 8:00 a.m. - 4:30 p.m. Upon completion of training period, the work shift times rotate between 8:00 a.m. - 4:30 p.m., 9:00 a.m. - 5:30 p.m., and 10:00 a.m. - 6:30 p.m.

What We're Looking For:

Ability to understand mainframe, network and personal computer hardware and software, and their inter-relationships to provide end-users with technical assistance.
Superior oral and written communication skills, particularly the ability to listen, understand and explain technical information to people with non-technical backgrounds.
Excellent analysis and problem-solving skills.
Willing to research and troubleshoot application and hardware issues, which includes documenting the problem/resolution in the problem management software, escalating the problem if required and managing all problems to closure.
Data processing experience and/or providing experience to users of data processing services.
Ability to quickly learn and apply knowledge obtained through participation in in-house courses, vendor seminars and industry conferences to stay abreast of the latest knowledge about data processing environments.
Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

Health, Dental, Voluntary Vision and Prescription Drug Insurance
Savings and Profit Sharing 401(k)
Paid Time Off for Sick and Personal Leave, Vacation and Holidays
Vitality Wellness Program
"Dress for Your Day" Dress Code
Flexible Scheduling
And much more!

If interested, please apply by: 10/22/2024

#J-18808-Ljbffr

Related Jobs

Senior Auditor - Internal Audit

University of Missouri-Columbia • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Finance Senior Level

4m ago

Apply

Parking Manager

City of Columbia, MO • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Finance

4m ago

Apply

SMB Account Mgr- Central//Northern MO

United States Cellular Co. • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Finance

4m ago

Apply

Manager, Quality Assurance (Columbia, MO)

Chomps • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Finance

4m ago

Apply

FP&A Analyst

EquipmentShare • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Finance

4m ago

Apply

Research Analyst

Zimmer Radio and Marketing Group • Columbia Township, MO, United States • $200k - $250k / year • 5m ago

Finance

5m ago

Apply

Accounting Manager

Boone Health • Columbia Township, MO, United States • $200k - $250k / year • 5m ago

Finance

5m ago

Apply

Human Resources Business Partner - Payroll & Benefits

Stephens • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Consulting

4m ago

Apply

Medical Transport Specialist / Driver

Quest Diagnostics • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Healthcare

4m ago

Apply

Nurse Practitioner Health Risk Assessment

Northeast Healthcare Recruitment, Inc. (NEHCR) • Columbia Township, MO, United States • $200k - $250k / year • 4m ago

Healthcare Nurse Nursing

4m ago

Apply

Name	Hostname	Vendor	Expiry
_GRECAPTCHA	www.google.com	Google	180 days
Used by Google reCaptcha for risk analysis
XSRF-TOKEN	jobguard.io		1 day
This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
jboard_tenant_session	jobguard.io		1 day
The session cookie is a server-specific cookie that is used to provide authentication for job board users.
cookiehub	.jobguard.io	CookieHub	365 days
Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site.

Name	Hostname	Vendor	Expiry
_ga	.jobguard.io	Google	400 days
Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_ga_	.jobguard.io	Google	400 days
Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions.