Job Description
This position can be located in Minneapolis, MN (preferred) or Sioux Falls, SD. Cover letter preferred during the application process.
JOB PURPOSE:
Join the Product Management team and be a part of developing long-term strategy for helping our clients be successful. The Product Analyst will lead projects, provide business analysis, and execute on parts of the larger Product strategy. They will also act as Midco's professional representative when interacting with internal and external contacts and reinforce our aspiration for being a force for good in the communities we serve.
KEY FUNCTIONS:
- Strategic Thinking: assist the Product Management team to develop & implement long-term strategy for business products.
- Project Management: manage a variety of internal projects leading cross-functional teams in a timely and organized manner.
- Business Analysis and Tracking: manage monthly & quarterly reporting on business performance. Build and update financial models and pricing tools.
- External Analysis: lead analysis of where the complete product offering sits in the industry landscape. This requires an understanding of pricing, features, selling points, and fulfillment processes.
- Thought Leadership: proactively identify opportunities for product improvement; offer & execute viable recommendations.
- Execution: maintain, update and communicate product feature updates, new market opportunities, or regulation updates under the direction of the Product Management team.
- Collaboration: Be a product advocate through presentations and interactions throughout Midco.
- Ad-Hoc: Compile timely, comprehensive, and accurate documentation and or reports as requested.
- Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.
- Adhere to Midco's privacy guidelines to ensure each customer's privacy.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Effectively communicate with other departments to handle escalating issues in a timely manner.
- Support the mission, vision and values of Midco.
- Collaborate effectively with internal and external customers to ensure exceptional service.
- Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
- Remove obstacles for team members. Encourage creative solutions.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
- Demonstrate business acumen by using data to drive decisions and actions.
- Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems.
- Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- Bachelor's Degree required.
- Exceptional writing skills & a capability to simplify complex topics is required.
- 1-2 years' previous product management or analytics experience preferred.
- Ability to work in a technical environment and lead a cross-functional team.
- Exceptional organizational and time management skills required.
- Demonstrated ability to effectively build team relationships.
- Propensity to learn is essential.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The noise level in the work environment is moderate. Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
ABOUT MIDCO:
Midco is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest. Midco provides exceptional customer experience and a superior network, while being a force for good in the communities we serve. It delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law.
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