Description
Introduction
Do you have the career opportunities as a Manager Case Management you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
- Free counseling services and resources for emotional, physical, and financial wellbeing.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
- Consumer discounts through Abenity and Consumer Discounts.
- Retirement readiness, rollover assistance services, and preferred banking partnerships.
- Education assistance (tuition, student loan, certification support, dependent scholarships).
- Colleague recognition program.
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Manager Case Management where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
Responsible for the enterprise product implementation and support for HCA Healthcare Case Management Services. Responsible for partnering with developers, technicians, analysts, and business process experts on strategic programs, projects, and activities to support the technology roadmap. Develops positive relationships with business and technology stakeholders. Manages multiple development projects at a time independently or as part of a larger team. Ensures repeatable processes are documented and adhere to HCA Healthcare design and development standards. Provides on-call production support as needed to support the Case Management services teams. May require travel to complete project work. Coaches, mentors, and develops junior team members on HCA Healthcare software engineer standards.
GENERAL RESPONSIBILITIES
Duties Include, but are not limited to:
- Define product strategy, conduct user interviews & industry research to enhance or create new products in support of the case management services organization.
- Ensure quality in the definition and development of product software specifications utilizing best practices and processes.
- Responsible for the full life-cycle process from design to development, testing, product release, and maintenance.
- Responsible for the development and utilization of metrics to measure productivity and effective operational processes.
- Responsible for the creation of a personal development plan focused on leadership and technical acumen.
- May be required to manage vendor team members as part of project work.
- Present to senior management project-related information (e.g., project proposals, plans, updates, issues, and recommendations).
- Assist in implementing and refining a successful product development process, including identification of key decision points, decision-making matrices highlighting risks/benefits associated with critical decision options, and application of appropriate portfolio management principles.
TECHNICAL QUALIFICATIONS
Required Qualifications:
- Demonstrated success in leading a large enterprise application deployment experience from design through support.
- Ability to translate business requirements into technical designs, determining measures of success including patient and end user experience.
- Technical product owner experience including product roadmaps, technical design & implementation plans.
- Driving results through change with direct and indirect reporting structures.
- Strong communication, executive presence, and strategic thinking.
- Previous ownership of a production support team.
- Creation of solution proposals including financials and cost-benefit analysis.
- Experience troubleshooting end user access and data issues in a large corporate environment.
- Ability to work with non-technical end users to resolve issues through in person, phone, email, or web conference.
Desired Qualifications:
- Previous direct people leader experience.
- Clinical case management—implementation of a patient medical record product or supporting products in the clinical workflow.
- Leading large, multi-functional teams with a mix of employee, vendor partner, and contract resources.
- Previous experience in employee engagement, professional development.
What qualifications you will need:
EDUCATION:
Bachelor’s Degree in Computer Science or Information Management - Preferred.
RELEVANT WORK EXPERIENCE:
7 or more years.
PHYSICAL DEMANDS/WORKING CONDITIONS:
20% travel required as requested to meet business needs.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Case Management opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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