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Job Summary:
We are seeking a versatile and dynamic Business Analyst to join our team. This role requires a professional who can cover multiple aspects of our business operations, including site optimization, implementations, third-tier support, consulting services, process mapping, and answering general how-to questions. The ideal candidate will be adaptable, customer-focused, and able to handle various tasks determined by our clients' needs.
Job Description:
Solentra Global DBA Cultura Technologies provides software solutions to the agribusiness industry with simplified business and information management. Our software products improve yields and quality, reduce the variability of results, streamline business processes, enhance business analysis and decision-making, track, capture, and manage data, and deliver peace of mind with risk mitigation products.
Our set of solutions and services are designed to enhance productivity and customer service through automating and streamlining tasks– from back-office functions such as accounting, financials, payroll, inventory, and patronage to operations such as grain handling, crop planning, precision analysis, bin management, traceability, retail transactions, and fuel tracking.
The Position:
We are seeking a versatile and dynamic Business Analyst to join our team. This role requires a professional who can cover multiple aspects of our business operations, including site optimization, implementations, third-tier support, consulting services, process mapping, and answering general how-to questions. The ideal candidate will be adaptable, customer-focused, and able to handle various tasks determined by our clients' needs.
General Responsibilities:
- Site Optimization: Analyze and improve the performance of client sites using our software solutions.
- Implementations: Lead and assist in the deployment of software solutions for new clients and upgrades for existing clients.
- Third-Tier Support: Provide advanced support for complex issues that cannot be resolved by first and second-tier support teams.
- Consulting Services: Offer expert advice and solutions to clients, helping them maximize the value of our software products.
- Process Mapping: Document and analyze client business processes to identify areas for improvement and optimization.
- General Support: Respond to and resolve general how-to questions and issues from clients.
- Client-Determined Tasks: Perform other tasks and responsibilities as determined by the specific needs and requirements of our clients.
The ideal candidate will have the following:
- 1-3 years’ experience working with the AGRIS or oneWeigh suite of products.
- Bachelor’s degree in Business, Information Technology, Agriculture, or a related field.
- Proven experience as a Business Analyst or in a similar role, preferably in a software or agricultural business environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Experience with site optimization, software implementations, and technical support.
- Knowledge of process mapping and business process improvement techniques.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Familiarity with agricultural business operations and software solutions.
- Experience in consulting services.
- Proficiency in using business analysis tools and software.
- Up to 25% travel may be required.
- Remote-based position.
Worker Type:
Regular
Number of Openings Available:
1
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