Seasonal Crew Lead (Part Time Manager/Key Holder) - 56 Narrangansett Ave, Oak Bluffs, MA
Job Category: Retail/Outlet - Management
Requisition Number: SEASO02289
Job Type: Part-Time
Location
56 Narragansett Ave, Oak Bluffs, MA 02557, USA
Title:
Crew Lead
Department:
Retail
Reports To:
Captain (Store Manager)/First Mates (Assistant Store Managers)
Overview:
As the ultimate vineyard vines Brand Ambassador, the Crew Lead will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Crew Lead will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”
Responsibilities:
- Driving Profitable Sales Growth:
- Generate Sales
- Support the store to meet and exceed financial goals and metrics.
- Measure and develop crew performance goals to increase profitability
- Look for opportunities to drive additional sales and traffic
- Partner with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community
- Operations:
- Responsible for Opening and Closing store process
- Execute the fundamentals of merchandise receiving and stockroom management
- Support the Management team to train crew around Loss Prevention Focuses
- Maintain a clean and well-maintained store environment
- Creating Better Relationships With Our Customers:
- Regularly exemplify our values of: Passion, Service, Integrity, Commitment, Teamwork, and Fun
- Act as the Host of the Party ensuring that each customer has a welcoming, energetic and fun experience
- Develop and maintain relationships with top customers
- Support the customer experience through Hug Book Management
- Merchandising:
- Maintain merchandising as it pertains to company standards, current compass and brand initiatives.
- Contribute to weekly feedback
- Making Vineyard Vines a Better Place to Work:
- Help management team conduct daily huddles
- Educate new crewmembers with the New Hire Orientation
- Partner with Management to train crew on product knowledge
- Support store team-building activities and contests
- Help in recruiting and referring top talent for the store team
Requirements:
- Charismatic personality and a passion for the vineyard vines brand
- Proven track record in driving sales
- Positive outlook
- Strong interpersonal communication and customer service skills
- Ability to perform effective selling techniques
- Exhibit leadership and mentorship skills
- Creative, adaptable, and entrepreneurial
- Team focused, confident and professional
- Accuracy and attention to detail
- Ability to plan, manage time, and make decisions in a fast-paced environment
- Ability to effectively receive and communicate feedback
Scheduling Notes:
- Consistent weekend availability required
- 20-25 hours/week average to maintain part-time status
- Cannot close on weekends or peak-days by one’s self
- Seasonal Stores (25-40 hours/week average during seasonal peak periods)
*Housing not provided on behalf of the organization
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