POSITION TITLE: Financial Center Manager
LOCATION: Elberton
DEPARTMENT: Retail
REPORTS TO: Athens Financial Center Manager
SUPERVISOR TO: Sr. Personal Banker/Personal Banker/Essential Banker
EMPLOYMENT TYPE: Full-time
STATUS: Exempt
DEPARTMENT | ROLE DESCRIPTION:
This position is part of our Retail Banking team, which serves as the primary service and sales delivery channel for the market in which it operates.
The Financial Center Manager oversees the growth and performance of the financial center. They are committed to helping the market achieve its sales and service goals. They focus on ensuring that the financial center operates optimally in the areas of risk management and operations. They support the Community President(s) in sales efforts and are responsible for ensuring that the financial center performs at an optimal level.
As a leader of their Financial Center, they set the example for their teams to follow.
RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):
- Support the Community Presidents to achieve goals and objectives aligned with the vision and mission of the bank
- Work with leadership to assure financial center budget goals are achieved
- Represent the bank at various civic and community functions and events to increase the bank’s visibility and develop new business
- Collaborate with other departments – through referrals and other supporting efforts
- Demonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives
- Lead the charge to provide remarkable service to customers internally and externally
- Motivate, inspire, and coach team members to do their best work and achieve individual goals
- Regularly apply L.E.A.D principles when providing guidance and direction to direct reports and others
- Analyze the state of the financial center to recognize when building maintenance is needed
- Lead all operational updates that impact their financial center
- Take the lead on financial center security education and address any issues that arise
- Perform other duties as assigned
EXPERIENCE | QUALIFICATIONS:MINIMUM YEARS OF EXPERIENCE:
- 3+ years’ experience in retail banking or leadership positions
MINIMUM QUALIFICATIONS:
- Self-starter capable of prioritizing financial center needs
- Ability to meet sales and service expectations
- Capable of assessing risk to make sound decisions
COMPUTER / SOFTWARE EXPERIENCE REQUIREMENTS:
- Experience with Microsoft Suites products
REQUIRED COMPETENCIES:
- Leadership
- Relationship Management
- Sales and Service
- Retail Compliance
- Problem-solving/Analysis
#J-18808-Ljbffr
