Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
We advance science so that we all have more time with the people we love.
The internal value chain for digital solutions team is acting as a linking pin across the organization to support global lifecycle teams and affiliates in the commercialization of digital solutions. The team is working on building the backoffice foundations for a successful digital business, along the customer journey "Subscribe-to-retire" digital products. The team provides the organization with fit-for-digital operational processes, innovative technology, analytics and global services. As Capability Owner Digital Solutions - Subscribe to Entitlement, you report to the IVC Ecosystem Chapter Lead.
The Opportunity:
Lead current & future efforts to design, build, develop, deploy and automate processes & solutions allowing Roche Diagnostics to act like a software company. This position focuses on the Subscribe-to-Entitle processes (SAP Subscription Billing and SAP Entitlement Management System), and integration within the Roche Diagnostics IT architecture.
Reporting to the chapter lead, accountable for implementing the E2E strategy in collaboration with all product teams, domain process teams, IT and affiliates.
Drive future capabilities required for a software company, including influencing the SAP product roadmap (SB / EMS).
Drive integration of product world with back office environment and collaboration with Quote-to-Contract Commercial Enablement teams (product configuration, process integration).
Ownership for the realization of the strategic roadmap.
Strongly drives continuous improvement and automation with a strong focus on customer experience.
Build up and keep updated relevant process documentation and SOPs.
Coaching within and outside of the E2E network and especially colleagues within the own organization.
Who you are:
Bachelor in Business Economics and/or Business Informatics / Information Technology and/or any corresponding study or practical experience and a Master’s degree is preferred. Fluent in English, additional languages beneficial.
Min 7 years of professional experience in: Commercial and/or finance functions, business process management, service operations, and project support.
Experience in the SAP SB and/or SAP EMS modules. Experience in SAP-SD (ECC and S/4) is a plus.
Exceptional analytical skills and problem-solving mindset, strong communication skills, strong methodological skills and experience with SAFe.
Success in driving a culture dedicated to customer focus, compliance and continuous improvement.
Experience in international and intercultural work environments and Deep Understanding of Diagnostics, Digital / Software Market, E2E processes and related systems.
International travel is required to perform the job effectively (up to 30%).
If this sounds like your next career step, apply now!
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche Diagnostics International in Rotkreuz is a leading provider of diagnostic systems solutions, and the largest manufacturer of fully automated in vitro diagnostic systems in Switzerland. We are more than 2’700 passionate colleagues from over 65 nationalities.
Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.
We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.
Roche is an Equal Opportunity Employer.
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