Oracle Senior Associate Consultant - Santa Fe, New Mexico
As a Senior Associate Delivery Consultant, you will be responsible for consulting with clients during implementations to deliver client-specific upgrades. This includes testing, training, and complete client-specific design using appropriate tools. You will also be involved in full solution build with accountability for build quality score and follow-up actions. A good understanding of the healthcare domain and testing is essential, along with knowledge of issue resolution. Candidates should excel in collaboration activities and support peer associates, as well as have knowledge of configuration activities. Additionally, you will develop and execute test plans, execute test scripts, review new defects, write steps to test, outline information for change requests, and notify clients of changes in end-user functionality. You will also identify new issues and report them to solution and engagement leadership while leveraging internal and external resources for problem identification and resolution.
Responsibilities:
- Consult with clients on current workflows and configuration, upgrade implications, system changes, enhancements, and ongoing system maintenance.
- Provide implementation process leadership for client work groups.
- Complete complex full system solution build and maintain accountability for build quality score and follow-up actions.
- Navigate across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement leadership.
- Develop and execute complex test plans and test script execution, following change management processes for new defects.
- Establish best practices for knowledge transfer and process improvement.
- Assume venue coaching responsibility for other employees.
- Support client partners with solution troubleshooting and knowledge transfer.
- Develop and maintain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
- Ability to work overtime and/or irregular hours as needed.
Qualifications:
- 1-3 years of overall experience in relevant functional or technical roles.
- Product or technical expertise relevant to practice focus.
- Demonstrates competence in a minimum of one product or technology area.
- Ability to communicate effectively and build rapport with team members and clients.
- Ability to travel as needed.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Salary and Benefits:
US: Hiring Range: from $21.15 to $54.13 per hour; from $44,000 to $112,600 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions, and locations.
Oracle US offers a comprehensive benefits package including medical, dental, and vision insurance, short and long-term disability, life insurance, 401(k) savings plan with company match, and paid time off.
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. We are committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
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