Senior Trust Advocacy Advisor
The Trust Advisor in Comerica's Trust Advocacy group is responsible for reviewing legal documentation for new business and ensuring Comerica is willing and able to accept the appointment as trustee for a trust naming Comerica or accept its role in an agency, IRA, or charitable account. This position reviews notifications of death, wills, trusts, powers of attorney, and many other types of governing documentation that directs Comerica on its responsibilities. Colleagues in this role are responsible for being objective regarding risk management and raising issues that need to be remediated prior to acceptance of new business. These colleagues are highly engaged in new business acceptance for Personal Trust, Advisor Solutions, and Estate Administration.
Responsibilities:
New Business Review:
- Review governing documentation supporting new accounts to determine if Comerica can and should accept the role as determined by the legal document. Responsible for all types of new business reviews and are asked to review the most complex document types. This decisioning process includes a review of state statutes, overall knowledge of trust and estate administration, an understanding of the family, current class of beneficiaries, and finally a decision on approving the appointment of Comerica for this new business.
- Review notification of death and determine Comerica's ability to accept the appointment as Executor or Personal Representative for the Estate.
- Engage with the opening team to address issues or concerns regarding needed paperwork for account opening and complete the final legal review raising any concerns.
Ongoing Administration:
- Review requests for disbursement utilizing Comerica's discretion as outlined in the governing document. Approve either single distributions or annual blankets for ongoing bill payments and distributions to beneficiaries. Deny requests that are not in alignment with the governing document and offer alternatives. Incorrect decisions during this process create risk for Comerica with current and future beneficiaries.
- Design and implement new processes to support ongoing administration.
Compliance/Risk Management:
- Complete consultations with trust advisors in personal wealth, professional alliances, and personal trust assisting with resolution of issues with beneficiaries or resolving issues that a prior administrator caused. These consultations focus on managing or mitigating risk as well as providing suggested steps to remediate issues.
- Maintain a full understanding of Personal Trust policies and procedures to include recommending changes as needed due to new regulatory or procedural requirements.
Team Responsibilities:
- Participates in projects which affect the broader business and improve the efficiency of delivery of services to clients. Actively contributes to the team, providing feedback on procedural changes and assisting in the development of less experienced team members.
Position Qualifications:
- Bachelor's degree from an accredited university
- 5 years of experience in Fiduciary Services
- 5 years of experience utilizing Microsoft Office Products including Word, Excel, PowerPoint
Work Best Category: Category B - 3-4 days in office on designated days/1-2 days remote
Hours: 8am-5pm
Salary: To Be Determined Based on Individual Experience
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