Key Requirements:
- Subject Matter Expertise: Extensive, recent experience with the Veradigm/Allscripts Practice Management (PM) product suite.
- Super User Skills: Capable of effectively interacting with end users leveraging the Veradigm/Allscripts PM suite.
- Clinical Workflow Knowledge: Basic understanding of clinical workflows.
- Veradigm Familiarity: Awareness that Allscripts is now Veradigm, with the ability to educate candidates about this change before interviews.
- Customer Service Orientation: Strong commitment to delivering excellent customer support.
- Training and Support Experience: Proven ability to train and support both clinical and non-clinical staff.
Responsibilities:
- Implementation: Execute the implementation of Veradigm/Allscripts solutions and other designated third-party products, ensuring adherence to the detailed project plan and scope.
- Troubleshooting: Identify and resolve issues within the application and interfaces during and after implementation, including those related to third-party interfaces and applications.
- Client Assistance: Assist clients with the parameterization and configuration of the Practice Management database to deliver the necessary functionality as defined in the project scope and contract.
- System Design and Migration: Lead and support the organization’s specific system design, conversion, migration, and data build processes with the client.
- Documentation and Training: Design and present client-specific documentation and formal training sessions.
- Testing and Planning: Advise and assist clients on interface and application testing, planning, and fulfillment to ensure a successful go-live.
- SME Support: Serve as the Allscripts Practice Management application SME to ensure the setup supports organizational workflow decisions and billing needs.
Contract Duration: 09/23/24 - 10/11/24
Additional Details:
Background check and drug test required.
All travel expenses will be reimbursed.
Department: Preferred Vendors
This is a contract position.
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