Sales Consultant II - Palm Springs, CA - Remote
Company: 92879
Minimum Level of Education: Bachelor's Degree
Minimum Years of Experience: 5 Years
Employment Type: Full Time
Travel Percentage: Up to 25%
Compensation Range: $74,300.00 - $111,400.00
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan.
Position Summary:
The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement.
Primary Responsibilities:
- Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts.
- Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration.
- Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities.
- Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
- Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
- Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
- Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
- Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer.
- Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc.
- Accurately forecast sales results and trends for a specific territory, group of accounts, etc.
Minimum Qualifications:
- Bachelor's degree in Sales, Marketing or Business preferred.
- 3 - 5 years sales experience with proven record of sales success and history of accomplishments.
- Experience in hospitality or supply/distribution sales preferred.
- Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
- Experience with trip planning, territory routing and account prioritization preferred.
Skills & Abilities:
- Excellent communication (verbal and written), interpersonal and professional interactive skills.
- Excellent organizational and project management skills.
- Strong in person presentation, negotiation and closing skills with customers and prospects.
- Ability to think creatively and be solution driven.
- Active listening skills to understand and interpret solution driven selling.
- Professional demeanor, vibrant personality, and ability to instill trust with people.
- Goal-oriented and driven self-starter who can work within a team environment.
- Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook).
Physical Demands & Work Environment:
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. If working remote, must have reliable internet connection and required software to ensure timely communications.
Affirmative Action Statement:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
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