Our company is looking for an entry-level Junior Sales Consultant with experience in customer service to add to our nationwide team. In this role, you have the opportunity to participate in the building of the American Dream. New Home Star is the largest privately owned seller of new homes in America. You can join us as a sales advisor in cultivating and maintaining strong customer relationships throughout their home-building journey. Your role in this process is crucial, as you will act as a resource to educate customers and set essential expectations for a successful new home build. This role is located in the Charles Town, WV area with our builder partner, Maronda Homes.
At New Home Star, our number one core value is to provide excellent careers for our people! By joining our team as a sales agent, you will see this value emphasized in all aspects of your career.
Requirements
- Be able to work onsite during business hours - including weekend days.
- A real estate license in the state of operation is required after two months of employment.
- Interpersonal and customer-centric skills.
- Effective time management- prioritize tasks, consistently meet deadlines, and optimize efficiency in a fast-paced environment.
- Proficient computer knowledge/skills (i.e., MS Office Suite such as Excel, Word, and PowerPoint).
- Reliable transportation is required to facilitate travel throughout your workday.
- Valid driver's license and current liability insurance are required.
- 1-2 years of experience in a sales/service/professional business role is preferred.
- Bachelor's degree or higher is preferred.
- Background checks required.
Responsibilities
- Complete and pass our 12-month sales training program.
- Gain a thorough understanding of our builder partner’s products and services, including their features, benefits, and competitive advantages.
- Learn how to build and maintain positive relationships with potential customers through phone calls, emails, or in-person meetings.
- Develop the ability to manage a sales opportunity from start to finish. Learn and follow our sales process, including lead qualification, needs assessment, proposal creation, and closing deals.
- Familiarize yourself with the Customer Relationship Management (CRM) software and use it to maintain accurate records of customer interactions and updates on the progress of their home, track leads, and manage your sales activities.
- Provide support to the sales team by assisting with administrative tasks, preparing sales materials, and ensuring all documentation is accurate and up-to-date.
- Upon being licensed, provide exceptional customer service and guide customers on the home building/buying journey.
- Stay up-to-date with real estate and new home construction industry trends and sales techniques by reading relevant literature and attending professional development seminars or courses.
- Manage model home during all hours of operation, including weekends, while maintaining the appearance of the model home, sales office, and community.
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