Lead Business Analyst Job Description
Job Summary:
We are looking for an experienced Business Analyst to help deliver valuable software to our clients and end-users while aligning to the company’s strategic business objectives. The Lead Business Analyst is responsible for research, analysis, refining and prioritizing scope, and writing detailed requirements for new products and product improvements throughout the TempWorks’ suite of products.
General Responsibilities:
- Refine and prioritize high level business scope for strategic software development projects.
- Perform research and analysis and engage with internal and external stakeholders to elicit business requirements.
- Create features that align to the project scope, documenting detailed requirements and acceptance criteria on user stories enabling engineering teams to begin work.
- Develop and maintain process models, workflow diagrams, and other visual representations to illustrate current and proposed business processes.
- Collaborate with cross-functional teams across disciplines including Product, UX, Architecture, Engineering, and Quality Assurance.
- Foster a continuous feedback loop with stakeholders from initial requirements gathering through product delivery. Owning the product lifecycle within assigned domains.
- Manage and prioritize the development team’s product backlog and work with the team to refine user stories through backlog refinement.
- Participate in team sprint ceremonies including planning, daily stand-ups, refinement, reviews, and retros.
- Act as the liaison between development and internal/external stakeholders.
- Perform internal knowledge transfers and product demonstrations to internal company trainers.
- During active development, review completed work to validate business requirements have been met.
- Maintain an understanding of our products, client business processes, and industry standards.
- Develop and document business analyst methodologies and processes based on industry standards and best practices.
- Organize and facilitate regular knowledge-sharing sessions where analysts can discuss best practices, lessons learned, challenges, and innovative approaches to solving problems.
- Implement a training program to onboard and train new business analysts.
- Coach and mentor business analysts around career goals, challenges, and skill development. Proactively monitor and evaluate progress delivering timely, constructive feedback and remediation plans.
- Stay informed of the team’s ongoing work to deliver status updates to stakeholders when needed.
- Other related duties as assigned.
Required Skills and Abilities:
- Servant leadership mindset.
- Ability to lead by example through effective story writing, collaboration, and a comprehensive understanding of our business processes.
- Effective research and analysis skills.
- Ability to translate technical information to a non-technical audience.
- Succinct verbal and written communication skills.
- Interpersonal skills and the ability to work collaboratively with various cross-functional roles.
- Organized with a high attention to detail.
- Ability to work independently in a fast-paced, agile environment.
- Demonstrated knowledge of scrum and business analyst best practices.
- Self-starter and creative problem solver with strategic thinking skills demonstrating the ability to breakdown complex problems into actionable items.
Education and Experience:
- Bachelor's degree within a related field preferred or remarkable experience in lieu of a degree.
- 7+ years of experience as a Business Analyst, Product Analyst, or similar role within an enterprise software company.
- Experience in documenting user stories, use cases, and business requirements for B2B applications.
- Knowledge of the Software Development Life Cycle within a Software as a Service (SaaS) organization.
Physical Requirements:
- Prolonged periods sitting at desk and working on a computer.
- Must be able to lift up to 10 pounds at times.
The pay range for this role is: $104,000 - $144,000
TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following:
- Paid Time Off
- Holiday Pay
- Volunteer Time Off
- Medical Insurance
- Health Savings Account with Employer Contribution
- Dental Insurance
- Vision Insurance
- 401(k) with Employer Match
- Life Insurance and AD&D
- Short-Term and Long-Term Disability Insurance
- Paid and Unpaid Leave of Absences
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