At Synergetics, we know what it takes to be successful in our line of work – our people! Our foundation as an implementation consulting firm is built upon a core set of values and business ethics – teamwork, communication, commitment, integrity, professionalism, and common sense. We embody them in everything we do. We are growing and searching for Revenue Cycle Management Consultants. We are looking for experienced consultants who have worked with physicians' practices/networks.
This position requires the team to be at the client site three (3) days/week.
These are support roles, not leads.
Who We Are?
Synergetics Installations Worldwide is owner-led and is one of the most respected firms in the management consulting industry. For nearly five decades, we have partnered with small- and mid-sized businesses to some of the world’s largest and most respected Fortune 500 enterprises. You may not have heard our name, but you would recognize the names of the companies we have helped transform.
Job Summary
As a RCM healthcare consultant, you will help develop and deliver a customized approach to meet our client’s specific needs including processing mapping, change management, standardization of distributed process, quality improvements, cost savings, and revenue enhancement. We are “hands-on” and utilize focused skills across the value stream, operations, to organizational strategy to customer engagement. We implement practical solutions to help the client to do more with what they have and innovative solutions to take advantage of techniques they have not tried.
As Part of our Team, You Will:
- Engage with clients to understand the current state of their business/revenue cycle and establish positive relationships that build credibility.
- Gather and analyze relevant data, conduct client interviews, and visit offices to observe systems, processes, and policies first-hand.
- Identify and catalog problems, challenges, risks, and opportunities; create reports and presentations for use in communicating findings.
- Work with clients to define future state requirements for tools, systems, and processes; recommend design improvements or champion selection of alternative systems; then, provide implementation roadmap/oversight including design, creating documentation, delivering training, and coaching.
- Develop performance metrics and construct reports that effectively represent current state, and as a foundation to develop desired future state.
- Develop and evaluate alternative strategies to achieve specific savings objectives.
- Create and utilize workplans to effectively prioritize and manage multiple concurrent tasks with a high sense of urgency across one or more workstreams.
- Work in a hands-on mode until potential alternatives are exhausted and future state procedural workstreams are in place, tested, and fully functioning.
- Manage project resources in a team environment as needed.
Required Experience and Skills
- Background in healthcare and expertise in healthcare operations including revenue cycle management.
- Analyze both provider RC and patient RC
- Proven success in optimizing a facility’s ability to deliver high-quality care to their patients efficiently and cost-effectively, and improve patient outcomes.
- 3+ years of management consulting, advisory, professional services, industry, and/or hands-on supervisory experience including coaching, mentorship, and performance management.
- Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement.
- An entrepreneurial mindset to collaborate with project team members/clients to design and implement effective solutions to complex business problems; continuously evaluate to uncover new opportunities.
- Excellent verbal and written communication skills with ability to create communications that “tell the story”; effectively deliver presentations of content in a customer-facing forum.
- Business process mapping to document current and potential future state and use of a mapping software such as MS Visio, etc.
- Exemplary skills across entire Microsoft Office Suite
- Must be able to create Pivot Tables.
- Demonstrated ability to apply statistical analysis tools to drive objective decisions and outcomes for a client.
Education and Certifications
- Bachelor’s degree required.
- Project Management (PMP, CAPM, Scrum, Agile) or Lean certification preferred.
Location - New Jersey
Synergetics employees may reside in any city; however, proximity within one hour of an international-class airport is required. This position will be 50% remote and 50% travel to the New Jersey/New York City area.
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