At Netsmart in Overland Park, Kansas, United States
Job Description
Responsible for collaborating with clients to configure software solutions in pre-production and production environments.
At Netsmart, improving care delivery isn't just our aspiration, it's our passion!
For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.
Solution Delivery Consultant - myEvolv
Embark on a rewarding journey with myEvolv as a Solution Delivery Consultant, where your expertise will shine in system build, testing, and conversion projects using our implementation methodology. Dive into the exciting realm of testing and troubleshooting configurations, enhancing solution functionality across a variety of client environments. Your active involvement in client meetings, internal initiatives, and process improvement will be instrumental. Be the eyes identifying, the voice reporting, and the hands managing solution status, risks, and issues. Collaborate with cross-functional teams, contributing to issue resolution and lending your insights to workflow analysis. In this role, you'll not only build and maintain client relationships but also navigate through conflicts, documenting the very best practices in methodology.
About myInsight Platform:
myEvolv is a fully web-based electronic health record (EHR) system certified by the Office of the National Coordinator for Health IT (ONC), tailored for organizations serving children and families, individuals with intellectual and developmental disabilities (IDD), autism services, and behavioral health. It offers comprehensive clinical, financial, and operational features, including simplified evaluation tools for real-time access to individual records from anywhere. With scalability to suit organizations of any size and customizable configurations to match clinical and billing workflows, myEvolv ensures efficient management of referrals, scheduling, billing, and more. By providing a holistic view of individuals, myEvolv supports whole-person care essential for thriving in today's value-based healthcare environment.
Qualifications
Required
- Bachelor's degree or equivalent relevant work experience
- At least 1 year of health care information technology or systems management implementation or consulting working experience
- Written and verbal communication skills
- Decision making skills
- Flexibility
- Comfort with ambiguity
- Willingness to learn and adapt in a fast-paced, client-facing environment
- Exposure to RCM (Revenue Cycle Management) Processes or Implementations
- Willing to be onsite and in-office in Overland Park, Kansas
Preferred
- Experience with Netsmart EHR solutions
- Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)
- 1-2 years' experience with Revenue Cycle Management (RCM)
Expectations
Potential travel 20% of the time as needed. Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
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