On a daily basis the sales development representative will make cold calls, send emails, and lead high-level discovery calls to current and new business prospects. Ultimately, the goal of this role is to generate leads, book sales appointments that eventually turn into legitimate sales opportunities for field and inside sales reps.
Sales development representatives will be measured by key performance indicators, weekly, quarterly, and annually. The KPI’s will include but not be limited to the number of emails sent, number of calls made, number of meetings booked and number of accepted/won qualified leads.
- Executes short and long-term sales strategies for named accounts in geographical area of responsibility.
- Actively partners with marketing to develop and execute on campaigns and other key initiatives.
- Actively strategize with either the OSRs, ISRs and/or Sales Directors as well on strategic accounts.
- Has a thorough understanding of customer buying cycles and market trends by state and local designations and applies to sales strategy as appropriate.
- Engaged and self- driven contributor who prospects, identifies, and engages new customers. Grows new business opportunities across multiple products and services.
- Supports in the development and cultivation of key customer relationships with key decision makers in respective geographical area of responsibility.
- Qualifies upsell and new business opportunities.
- Maintains customer account, contact, lead, and other customer data in CRM.
- Adept at solving complex problems.
- Communicates clearly, concisely, and confidently to a variety of audiences. Adjusts to customer needs and questions as needed to quickly adapt to their needs. Effectively influences others.
- Represents the Sales organization on cross-functional teams as needed. Performs other related duties as assigned. Constantly seeks out ways to learn from others, grow and develop as a strong member of the team.
- Demonstrates a high level of accountability towards team goals
Requirements
- Associates Degree and equivalent experience
- 1-3 years of experience
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