Position Summary
Manager, Operations - Strategic Partnerships, Seller Strategy & Operations (Local Marketplace)
Are you a builder who gets excited by the opportunity to help define the future of new businesses? We're looking for a relationship savvy, strategic operator to help drive and define key segments of our seller acquisition strategy. This role will entail working across multiple internal teams and external partners to acquire, launch, and expand relationships with strategic partners and enterprise sellers, and will be pivotal in helping to unlock the full potential of our new Walmart Local Marketplace program.
You will be the driving force behind our Channel Partnerships strategy, responsible for identifying, launching, and growing relationships with strategic partners who can help us unlock, maximize, and expand our Local seller base to drive maximum revenue potential within the Local Marketplace program.
You will work across diverse, internal teams (Channel Partnerships, Walmart Marketplace, Walmart GoLocal, Local Marketplace Business Development, Product/Engineering) to unlock existing Walmart Channel Partners and third-party Enterprise Sellers for our new local use case, while also driving a seller acquisition strategy to capture new, high-value partners/sellers Walmart is not yet working with today.
You will serve as the primary point of contact for External Partners (and potentially sellers) and will be responsible for working across their teams and ours to ensure they are onboarded and managed with success. Your work will include driving technical systems integrations across product and engineering, and working across business teams to ensure we are driving towards maximizing their revenue potential across the Walmart platform holistically.
This role will be critical in unlocking the full potential of 'local' for the Walmart Marketplace broadly and is a great fit for an analytical and strategic self-starter, and someone who is highly adept at relationship-building and driving outcomes across diverse internal and external teams.
You'll sweep us off our feet if...
- You have 4-8+ years of related experience in sales operations, business operations, consulting, revenue operations, and/or strategy and operations roles within high-growth startups/marketplace businesses - experience in strategic partnerships a plus!
- You have a strong background in strategic planning, decision-making, and process-building, and are comfortable operating in nascent/ambiguous business environments.
- You excel in building and managing cross-functional partnerships and are comfortable leading initiatives across various functions and stakeholders.
- You have a demonstrated track record of driving initiatives across diverse internal/external teams.
- You are an analytical thinker and can leverage data to derive actionable insights and drive business outcomes.
- You are a strategic problem solver and self-starter, adept at breaking down complex issues, formulating clear recommendations, and driving outcomes independently.
- You are a builder with an entrepreneurial spirit and passion for process building and optimization within startups teams and environments.
- You are familiar and interested in the eCommerce landscape and last-mile delivery space, excited to be a leader in the retail tech industry.
You'll Make An Impact By
- Implementing and driving a strategic framework to maximize the GMV opportunity Channel Partners provide: identify a process for identifying the highest potential Channel Partners and work alongside internal teams to execute a tactical plan to acquire, onboard, and grow those partners by unlocking high-value sellers quickly and scalably, ultimately driving GMV growth back to our program.
- Supporting strategic, external accounts and serving as a trusted advisor: serve as a strategic consultant to external partners, including developing joint business plans to include strategies, tactics, and objectives to drive growth. Serve as their "quarterback," working across teams to address pain points, solve issues, and implement growth initiatives.
- Oversee business performance and Go-to-Market: lead annual and quarterly business planning and performance tracking for strategic channel partners. Continually drive and refine our go-to-market operation for the enterprise segment, working to unlock maximum GMV growth via external partners and enterprise sellers at large.
- Working cross-functionally: collaborate with legal, product/engineering, the central channel partnerships teams, and adjacent business teams (Walmart GoLocal, Walmart Marketplace) to deliver best-in-class channel partner and seller experiences and maximize the seller acquisition/seller growth opportunity for the local use case. Build, maintain, and enhance effective internal and external partnerships through professional accepted and ethical outcomes.
- Autonomous Work: take ownership and be responsible for management of the above and action with limited manager oversight.
Benefits & Perks
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
About Walmart Local Marketplace
The Local Marketplace team is a newly formed team at Walmart on a mission to revolutionize the shopping experience for customers seeking local products and businesses on Walmart's platforms. We are dedicated to building and scaling innovative ways for customers to discover and engage with local sellers seamlessly and find products they love within the Walmart app and Walmart.com.
Who We Are
Join Walmart and your work could help over 265 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For Information About Benefits And Eligibility, See One.Walmart.
The annual salary range for this position is $84,000.00-$156,000.00.
Additional Compensation Includes Annual Or Quarterly Performance Bonuses.
Additional Compensation For Certain Positions May Also Include
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Supervising Associates
Masters: Economics
Project Management - Project Management Professional - Certification
Primary Location...
250 Hudson St, NEW YORK, NY 10013-1006, United States of America
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