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Automotive Service Advisor

Germaincars • Lewistown, MT, United States • $200k - $250k / year • 1m ago

Snowy Mountain Motors, A Germain Company

Automotive Service Advisor

Lewistown, MT

Germain Offers:

Medical, Dental, and Vision Insurance
401(k) Savings Plan
Paid Vacation
Paid Company Holidays
Company Outings and Activities
Ongoing Professional Development
Employee Discounts
Family-Friendly and Inclusive Culture
Career Growth and Internal Promotions
Custom and Competitive Wage Plans
CLOSED on Sundays to create a schedule that allows you a job and a life

As a Service Advisor, you will own the customer’s experience in the service lane and be the first point of contact for the client regarding their vehicle status, repairs, and diagnostics. You should be well-versed in product offerings, inventory needs, technician scheduling, and customer service.

Responsibilities:

Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process
Collaborate with various team members for loaner availability, proper warranty processing, and disclosure

Qualifications:

At least 2 years of experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team-oriented and self-motivated
Able to work with little supervision
Clean driving record

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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