Human Resources Consultant
Why work at Ahola?
Ahola is a local, third-generation family-owned business with more than 50 years of payroll, tax, and HR experience that has served over 10,000 small businesses nationwide and has been awarded as a Top Work Place for two years running by the Plain Dealer and Cleveland.com. We empower employers with easy-to-use payroll and HR technology solutions, and provide personalized, dedicated support to help them every step of the way.
Our work is serious, but we don't always take ourselves too seriously. We're a diverse group of people who bring our true authentic selves to work. We share in each other's accomplishments and we are there for each other when times get tough. We are a family whose ability to have fun with each other shows how we care. This attitude transcends into our work with our clients. They appreciate our positive dynamic and it's one more reason they like working with us.
In addition to our family-like culture, Ahola provides a variety of perks and benefits.
Time Off
- Company Paid Holidays (7 days)
- Paid Time Off (5 days)
- Accrued Tiered Vacation Time
- Paid Volunteer Time Off (3 days)
- Birthday Paid Time Off (1 day)
Benefits
- Medical, Dental, and Vision
- Company-Paid Life Insurance and Short-Term Disability
- Company-Paid Employee Assistance Plan
- Paid parental leave
Perks
- Monthly Employee Engagement Events
- Company-Paid Employee Store
- Fitness Reimbursement
Compensation
- Semi-Annual Performance Bonuses
- Competitive Pay with Opportunities for Commission
- 401(k) with Employer Matching Contribution
- Professional Development Reimbursement and Advancement Opportunities.
About the position:
The Human Resources Consultant provides human resource services and consultation for Ahola clients on matters typically assigned to the human resource function within their own businesses. The Human Resources Consultant makes best practice recommendations for multiple clients, across a variety of industries. The HR Consultant provides tactical fundamental human resource support to the client's top management. The Human Resources Consultant monitors and directs client activity through continuous communication to create and develop strong business relationships, retain clients, and ensure quality service.
What you will do:
- Develop appropriate plan and provide ongoing support and human resources consultation for clients.
- Leverage tools and resources to provide templates, tools, and best practice information for clients.
- Develop and recommend a variety of human resource deliverables for clients such as handbooks, job descriptions, surveys, etc. Serve as a sounding board in validating the client's decision to implement these practices.
- Maintain knowledge of trends and changes in human resources legislation, and convey local, state, and federal laws to clients to maintain compliance.
- Continuously audit client human resources environments and identify (through client collaboration) opportunities for improvement in both business compliance and HR Technology (iSolved) optimization and satisfaction with the service offering.
- Regularly assess the value and effectiveness of the service offerings by determining and measuring key performance indicators.
How you will do it:
- Maintain client service data in the client relations management (CRM) database.
- Partner with in-company training, implementation, sales, tax and operations departments to ensure client satisfaction.
- Build strong client relationships and provides quality service in an effort to retain client base.
- Respond to all client inquiries regarding basic human resources concerns in a timely manner, and ensuring customer satisfaction.
Experience you will need:
- Bachelor's Degree in a business-related field required. Human Resources Management degree preferred.
- Minimum 3 years of experience in Human Resources role, or the equivalent combination of education and experience.
- Broad HR generalist background including coaching and counseling, performance management, employee involvement, teambuilding, as well as compensation, payroll operations and benefits.
- Strong interpersonal and consulting skills that will effectively address key issues among various small business clients
- Exhibit extraordinary discretion, flexibility, and willingness to work closely with Client's senior management team.
- Excellent verbal and written communication skills to develop and maintain positive relationships with clients.
- Professional Human Resources certification a plus; PHR, SPHR, SHRM-CP etc.
- Comfortable presenting to groups.
What we are looking for in a candidate:
- Excellent level communication in both verbal and written formats with peers, customers, internal and external.
- Ability to interact and communicate effectively and positively with all levels of Management.
- Ability to organize and prioritize multiple tasks/projects, work in a fast-paced environment and meet deadlines.
- Handles constructive criticism and works under the direction of others in a goal-based management system.
- Intermediate working knowledge of payroll and payroll best practices.
- Ability to work independently and collaboratively as a team member.
- Ability to be innovative and think ahead of the curve; be original with thoughts and ideas.
- Ability to be resourceful when faced with challenges and think outside the box.
- Ability to persevere; be positive during difficult or challenging situations.
Questions about the Human Resources Consultant role? Contact us at careers@ahola.com !
The Ahola Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.
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