Business Central Support Consultant (Ref 23.93)
Home » Business Central Support Consultant (Ref 23.93)
As we continue to experience explosive growth, we are looking for a Business Central Support Consultant to join the team. Simply Dynamics are a leading Gold Partner with a vibrant Domestic & International client base. Simply Dynamics have over 15 years experience delivering Dynamics ERP projects using the latest technologies, highly experienced staff into to widely varying sectors.
The Role:
- Troubleshoot, resolve and escalate requests.
- Work to achieve SLA targets.
- Participate in calls with customers.
- Adherence to standard tools, processes, and practices as defined.
- Review, update and create documentation.
- Ensure high standards of customer engagement and services are maintained.
- Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications.
- A strong desire and ability to learn new platforms and technologies.
- Liaise with team members and team leaders to successfully deliver services.
Your Experience:
- 3+ Years in an IT Support Role OR
- 1+ Years in an ERP Support Role.
- Strong Interpersonal skills with ability to support and communicate with users on all levels.
- Excellent English, written and Oral.
- Excellent problem-solving skills with strong analytical skills.
- Ability to work on own initiative and be self-motivated.
- Ability to work effectively as a member of a team.
Key Role Info:
- Dublin based (Citywest).
- Full Time Position.
- No domestic or international travel requirements.
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