The Integrated Client Engagement (ICE) Team’s mission is to drive measurable commercial outcomes, by leveraging Citi’s iconic global brand and deep client relationships, to more effectively partner across business divisions and geographies as we provide comprehensive solutions and advice to help our clients create Wealth. This will be achieved by 1) Systematic collaboration across Citi’s Banking and Wealth divisions globally, to identify corporate clients with a Wealth need and individual clients with a Banking need and more seamlessly deliver relevant product expertise and 2) Strategic alignment of Citi Wealth’s client-facing resources with global wealth creation trends to enable Citi to act as a trusted advisor in clients’ home markets and capture wealth where it is created.
As a newly formed team, the ICE Team is seeking a VP-level contributor. Must be a highly motivated, self-starter, willing to take on a variety of roles and responsibilities, including but not limited to:
- Maintenance and oversight of management reporting, data gathering, and official recording of cross divisional initiatives and outcomes, including revenue shares, employee metrics, and management of compliance oversight processes connected with those.
- Project management of new initiatives and governance processes necessary to achieve the stated goals and outcomes of the group.
- Coordination of Credit, Legal, and Operational efforts related to new and existing business integral to the franchise.
- Assist in the maintenance of, and the design of new processes/protocols to ensure efficient processing and escalation of client requests or issues.
- Work with management and others on the team globally to make sure the strategic goals are met.
- Maintain privacy of Wealth clients and security of MNPI/Banking data to ensure that sensitive data is only shared on a “need to know” basis with appropriate personnel.
- Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years experience.
- Must be extremely organized, motivated and a self-starter.
- Ability to prioritize is key as is ability to juggle several tasks at once.
- Must work well under pressure whilst enthusiastic, hard-working and positive.
- Desire to improve processes.
- Advanced working knowledge in the Equities IT space and exposure to Cash Prime Brokerage flows.
- Track record as a Business Analyst within the Financial Services/Investment Banking industry.
- Excellent oral and written communication skills and ability to facilitate discussions.
- Ability to quickly grasp and master new concepts/requirements and related product/functional knowledge.
- Experience of working with Agile Methodologies and Tools.
- Team player and relationship management skills.
- Ability to manage tight deadlines.
- Ability to learn/understand some technical implications of system design.
- Willingness to ask questions, challenge the process and seek out answers.
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
- Excellent analytical and problem-solving skills.
- Knowledge of the SDLC.
Education:
Bachelor’s/University degree, Master’s degree preferred.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Business Strategy, Management & Administration
Job Family: Business Management
Time Type: Full time
Primary Location: New York, New York, United States
Primary Location Full Time Salary Range: $142,320.00 - $213,480.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Oct 14, 2024
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the EEO is the Law poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting.
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