The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacations Ownership products to prospective purchasers to be delivered in a professional and ethical manner. The primary duties of the Sales Consultant are to discover the prospective purchaser’s needs & interests in order to create a want to join the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being an HCV owner will provide added value to their lives and is prepared to address/overcome any questions, concerns and objections while providing a quality customer service experience. The Sales Consultant is responsible for providing a 60 up to 90 minute guest tour presentation for those guests/families that did not meet the frontline or owner line requirements.
Exciting Opportunity! Full Time Positions, Weekly Pay, PTO, 401K, Tuition Assistance, Health Benefits, Discounts at IHG Hotels & Resorts, and So Much More!
ESSENTIAL DUTIES AND TASKS:
- Conducts an Owner Presentation and Tour as trained at scheduled times from a Customer Service Perspective.
- Attends Training Classes on an On-Going basis and participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers.
- Builds Relationships with assigned Sales Training Managers and all members on the Customer Care Sales Team. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner.
- Delivers the utmost level of customer service to all guests to ensure a great sales tour experience. Achieves personal and departmental written objectives as provided or determined throughout the fiscal year.
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