Looking for an opportunity to leverage your knowledge and experience to help clients improve their claim process and outcomes? Do you enjoy helping clients and solving problems? If that sounds like you, consider joining our team!
We are looking to add a Claims Consultant to join our Property & Casualty team in our Waukee, IA office. This role will provide high-quality property casualty claim process management, advocacy, and analysis to company clients and internal staff in alignment with the division and company vision, mission, and strategy.
The Person:
Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal communication skills, and a love of learning. The ideal candidate for this position will be a client-focused individual looking to utilize their strong problem-solving, communication, and influencing skills. They will have exhibited the ability to prioritize and work independently in a deadline-driven environment. They will have familiarity with agency management systems and have a solid technical foundation in insurance risk management as well as competencies in Microsoft Word, Excel, PowerPoint, and Outlook.
The Role:
- Build strong relationships with and understand our client’s business, associated risks, and exposures.
- Assist the client in properly determining coverage.
- Partner closely with Producers, Insurance, and Safety teams to identify and provide solutions for our client’s claim management needs.
- Coordinate and participate in regular claim reviews with the client and the carrier/TPA as requested and allowed.
- Analyze claim data to determine loss trends and assist in loss prevention as well as educate the client on the claim process for various losses.
- Ensure proper communication of loss information to the client and carrier/TPA.
- Responsible for prompt delivery and coordination of claim management services.
- Assist in the marketing and placement of business based upon clients’ claim needs.
- Proactively identify strategic claim resolution strategies. Partner closely with adjusters, legal counsel, etc. to implement action plans and pursue resolution.
- Manage key relationships with insurers, TPAs, adjusters, and safety professionals.
- Assist in onboarding new clients or changes in clients’ insurance partners.
- Perform special projects as identified.
Basic Qualifications:
- Certifications: Active state-specific Property Casualty Insurance agent’s license OR the ability to acquire a license within three months of hire. AIC/CPCU/CRIS or other industry-related insurance certification is preferred.
- Experience: Minimum 3 years of insurance industry experience required; Construction industry knowledge preferred, Multi-line experience a plus.
About HMA:
Holmes Murphy is one of the nation’s largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! In fact, we live by our purpose statement of “Caring for your unique potential is our SOUL purpose!”
Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! We truly believe every employee within our company contributes their own unique talents for the greater good, and we thrive on knowing our environment supports and cares for everyone’s individual strengths.
What we offer:
- Paid Parental Leave and supportive New Parent Benefits.
- Company-paid continuing Education & Tuition Reimbursement.
- 401k Profit Sharing.
- Generous time off practices in addition to paid holidays.
- Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities.
- DE&I programs.
- Consistent merit increase and promotion opportunities.
- Discretionary bonus opportunity.
Holmes Murphy & Associates is an Equal Opportunity Employer.
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