Looking for an opportunity with a company whose Core Values include Teamwork, Customer Care and Employee Ownership? Cargas is that company. Being recognized for 18 years on the PA Best Places to work confirms that we do what we say.
From our employee-owned culture to our flip-flop-friendly dress code, Cargas does things a little differently. You get to be in the thick of the action. We practice Open Book Management, so you know the sales, profits, challenges, and opportunities. We collaborate at all levels, so your ideas are heard. We have a flexible work environment, so we trust you to make good decisions on when you need to put in extra effort to take care of customers and when you can take time for personal matters. We share success widely through our Profit Sharing, Bonus Plan, and Employee Ownership. We work hard and have fun!
We are looking for a Systems Consultant to join our Sage Intacct Practice to provide consulting, training, and support services to help existing customers as their business evolves and they need to modify or expand their use of supported software applications.
Duties Include:
- Provide services to existing customers in response to requests made through the Customer Care Portal
- Provide consulting, training and support services to help existing customers as their business evolves and they need to modify or expand their use of supported software applications
- Work both independently and collaboratively within project team(s) to meet customer-defined success criteria, achieving a high level of customer satisfaction
- Meet or exceed individual and team revenue and service goals
- Provide consulting, training, and support services to help customers select the best solutions to meet their needs and successfully implement and use those applications in their business
- Accomplish tasks within project or task budget and timeline
- Identify opportunities for new or existing clients – follow-up with customers to promote new work and maintain connection
- Stay up-to-date on features and capabilities of supported software applications and maintain relevant certifications
- Assist with sales process and project management as needed
- Maintain accurate and timely documentation
Education / Experience:
- Bachelor’s degree in business or related field
- 5+ years’ experience in accounting, business operations, consulting, or a related setting
- Or equivalent combination of education and experience
- CPA designation and/or managerial experience, a plus
- Sage Intacct experience, a plus
Professional / Technical Knowledge:
- Ability to develop a deep understanding of business software Cargas sells or re-sells (including Sage Intacct and related products)
- Strong skills in business consulting, including analysis related to business process, business systems, and technology supporting these processes and systems
- Strong skills in training
- Project management skills; preferred troubleshooting skills in dealing with software functionality issues
- Experience in accounting or financial reporting processes and applications
- Experience with financial or other business reporting tools
- Proficiency in Microsoft Office Suite software
- Ability to read, write, understand and speak English fluently
Cargas Systems is an Equal Opportunity Employer and is committed to workplace diversity.
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