Vehicle Product Specialist
Summary
The Vehicle Product Specialist advises customers on vehicle platforms, option packages, and powertrain choices with special attention to features, benefits, functionality, and information.
Essential Duties
- Greets each customer promptly upon arrival at the dealership.
- Stays informed of current vehicle inventory and location.
- Tracks changing vehicle market conditions and incentives.
- Is familiar with the appraisal process and sells the appraisal.
- Attends sales meetings and special events as scheduled.
- Is familiar with departmental sales objectives.
- Records all lot traffic – name, email, and phone number.
- Works on service drive contacting customers for test drive opportunities.
- Other tasks as assigned.
Qualifications
A successful Product Specialist needs the product knowledge, professionalism, and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team-building with service and the Used-Car Department.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Available to work flexible hours & weekends
- Ready to hit the ground running on learning new product ins & outs
- Fantastic communication skills with customers
- Professional, well-groomed personal appearance
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
Education and/or Experience
- Automotive Marketing Degree
- Retail experience helpful
Language Skills
Bilingual is a plus
Certificates, Licenses, Registrations
Manufacturer Training
Compensation
60 Day guarantee training salary
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