Sales Ops Capabilities/Optimization Associate Consultant/Sr. Associate Consultant
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We’re looking for people who are determined to make life better for people around the world.
Title: Sales Ops Capabilities/Optimization Associate Consultant/Sr. Associate Consultant
Location: Bengaluru, Karnataka
Responsibilities:
- Collate & leverage information regarding the field force size, structure, performance, etc. for purposes of analyses.
- Use understanding of US Managed Markets & Payer landscape to conduct analyses on segmentation and targeting of accounts, hospitals, IDNs etc.
- Enable team to make informed decisions on changes related to Account & Geography coverage.
- Use data and reports to develop, optimize, and implement strategies aimed at improving teams’ performance.
- Develop approaches to design and align territories, do resource sizing & structure, personnel placement etc.
- Setup recurring Tableau, Power BI reports to measure key KPIs related to performance of field force and other roles.
- Automate excel-based operations to SQL/Python for improving processing turn-around time, and set-up quality assurance procedures.
- Validate data quality and accuracy of the results of existing processes.
- Use new technology such as ML & Gen AI to analyse feedback surveys, other datasets to draw actionable insights.
- Present these insights & results to key stakeholders for driving key business decisions.
- Manage projects independently by performing tasks such as project planning & scoping, delegation, results read-out & feedback assimilation.
Basic Qualifications:
- Bachelor’s Degree.
- Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.
Additional Skills/Preferences:
- BTech/ MBA with 3-6 years (Associate Consultant), 5-8 years (Sr. Associate Consultant) of experience in sales planning and management.
- A good understanding of US Healthcare, especially around how payers and pharma work in US.
- Familiarity with US based pharma data sets including (but not restricted to) IQVIA, Veeva, Affiliation, etc.
- Knowledge about Account datasets such as IQVIA, Symphony, MMIT etc.
- Knowledge of data analytics and visualization tools (BI, Tableau), Javelin suite of products, CRM systems, Veeva, SQL, AWS, and MS Office.
- Excellent communication (written & verbal) and prioritization skills with attention to detail.
- Strong learning agility & analytical mindset.
- High level of motivation and a strong desire to find creative solutions to challenging situations.
- Keen focus on detail, accuracy, and ability to solve problems, supported by strong analytical reasoning.
- Experience in business analysis.
- Experience working on SFE for multiple geographies would be a plus.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, gender, protected veteran status, disability or any other legally protected status.
#J-18808-Ljbffr
