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Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
UW MEDICAL CENTER HEADACHE CLINIC has an outstanding opportunity for a Part-time Days Patient Services Specialist.
WORK SCHEDULE
Part-time Days (50% FTE)
Tuesday 7:30am – 4pm, Wednesday 7:30am -11:30am OR 12pm – 4pm, Thursday 7:30am – 4pm
POSITION HIGHLIGHTSConveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
DEPARTMENT DESCRIPTIONThe Headache Clinic at UWMC-Roosevelt in Seattle’s University District treats migraine and other headache disorders with an approach that places the emphasis on you -- the whole person.
Our team includes the only board-certified headache specialist in Washington state. They will help you manage your headaches and improve your quality of life with a multimodal and personalized treatment plan that focuses on good sleep, nutrition, exercise and stress reduction. Therapies may include BOTOX, CEFALY and gammaCore.
RESPONSIBILITIESDemonstrates excellent customer service skills
Responds to patients’ needs and concerns as appropriate
Accepts patient payments (e.g., co-pays, deposits)
Coordinates and assists in scheduling ancillary appointments and consults
Using clinic guidelines, gathers information on the telephone regarding the nature of the patient concern. Triages calls to appropriate staff; obtains necessary information for the return call; initiates emergency procedure, when necessary, uses appropriate documentation tools
Orders, coordinates, and distributes medical records as needed
Obtains necessary insurance plan information
Maintains ongoing documentation and tracks authorized referrals
Reviews the Epic Referral Queue daily for incoming orders and new patient referrals
QUALIFICATIONSHigh school graduation or equivalent AND
One year of healthcare, administrative, or customer service experience
ORAn equivalent combination of education/experience
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHERUW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
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