Job Description - Medical/Practice Assistant Neurosurgery - Weymouth (3305170)
GENERAL SUMMARY
The Medical/Practice Assistant (MA/PA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA/PA participates in direct and indirect care of patients, health maintenance, patient instruction, collaborative planning, and rehabilitation as within scope of practice and consistent with his/her education and training. The MA/PA will provide administrative support to the practice responsible for multiple functions to ensure a smooth and seamless patient experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Clinical Duties and Responsibilities:
- Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families.
- Promotes an inclusive environment supportive of patient and family-centered care for a diverse community.
- Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice.
- Collaborates as a member of the healthcare team, contributing toward a supportive and therapeutic environment.
- Accurately obtains vital signs, elicits information about the patient’s basic health status, administers relevant care, and documents appropriately.
- Performs routine tests that may include electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing.
- Participates in team-based care and patient education initiatives in conjunction with the LIP/LPN/RN.
- Participates in organizational and unit-based quality improvement initiatives.
- Participates in telephone screening of patients and may provide instruction when directed.
- Participates in prescription management tasks including pending of new prescriptions and renewals requiring LIP approval.
- Follows approved clinical practice guidelines (CPG’s) and workflows.
- Performs a variety of tasks that may include flow, stocking of rooms, scheduling tasks, and other duties as assigned.
Administrative Duties and Responsibilities:
- Answer and transfer telephone calls.
- Schedule and register patients for appointments/procedures and confirm appointments.
- Receive patients at arrival, verify and obtain necessary information.
- Ensure all billing/fiscal information is completed and submitted after visits.
- Assist with special projects as directed.
- Assist with training and orienting staff as needed.
- Follow HIPAA guidelines for the management of patient privacy and confidentiality.
- Utilize organizational resources effectively.
- Other duties as assigned.
QUALIFICATIONS
- Education required: High School Diploma or GED.
- Associate’s or Bachelor’s degree preferred.
- Graduate of an accredited Medical Assistant Certificate Program preferred.
- Experience in a healthcare setting preferred.
SKILLS/ABILITIES/COMPETENCIES REQUIRED
Clinical Skills:
- Knowledge of practice operations and standards.
- Beginning to intermediate knowledge of medical terminology.
- Ability to accurately perform vital signs and obtain pertinent health information.
- Ability to participate in medication reconciliation processes and related prescription management tasks.
- Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting.
Communication Skills:
- Effective oral and written communication skills in English.
- Ability to correspond and communicate with others clearly and effectively.
Organizational Skills:
- Ability to manage work processes in a neat and systematic way.
- Ability to manage multiple tasks effectively and appropriately prioritize clinical work.
Technology Skills:
- Ability to utilize technology in the clinical setting, including basic computer skills.
BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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