Job Summary:
To provide nursing care that is patient and family centered in an environment that exemplifies best practice and customer service; fosters relationship-based care; and maintains the integrity of professional nursing standards. Nursing care guidelines are based on the ANA Code of Ethics, Indiana Nurse Practice Act, Nursing Process, and regulatory agency standards by which the RN provides patient care and shared leadership for the unit.
Acute Care departments include:
- Medical Units
- Surgery Units
- Emergency Departments
- Intensive Care Unit
- Childbirth Center
- Pediatric Unit
- Operating Room
- Hibbeln
- Perianesthesia
- Endoscopy/GI
- Cardiac Cath Lab
Essential Responsibilities:
*Note: While these are considered essential responsibilities of the position, alternatives or accommodation may be considered when situations require. These responsibilities may be divided as necessary between multiple nurses as staffing requires and integrate collaborative input of healthcare providers, patient, and patient designees.
Time and Resource Management
- Uses resources and time effectively and efficiently.
- Manages time effectively; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once and considers the short, medium, and long-term while attending to a broad range of activities.
- Attends product and practice change education and applies such to promote non-salary cost saving.
Expertise/Specialty
- Possesses required functional and technical knowledge to do his or her job at a high level of accomplishment. Makes appropriate patient care assignments based on nurse expertise, patient acuity, and technical needs.
- Demonstrates ability to enhance workplace and apply new functional skills through the use of evidence-based practice.
Customer Focus
- Exhibits excellent guest relations to patients, visitors, physicians, and co-workers; displays our Hendricks Way Values core values of Respect, Integrity, Collaboration, Engagement, Empathy, Courage, and Loyalty.
- Balances and prioritizes the needs of a variety of customers including patients, providers, community members, and fellow associates.
- Responds to changing customer needs with a positive and collaborative approach.
- Manages customer expectations by communicating about progress, challenges, and results, through established Hospital practices of patient rounding, timely response to patient needs, service recovery, and displaying professionalism in actions.
- Understands how different departments must work together to provide outstanding customer experiences.
- Brings value by forging positive relationships with those we serve.
- Represents the Hospital positively in provision of service to the community independently and at Hospital-sponsored or community events.
- Maintains a therapeutic environment through noise reduction, appropriate use of electronic devices in patient care areas, and providing support and building relationships with healthcare students and their programs.
Patient Safety/Workplace Safety/Patient Experience
- Places a high level of safety focus on HRH patients, guests, associates, and self, assuring safety and an exemplary patient experience.
- Utilizes the event management system; reports near misses and participates in proactive processes to reduce error.
- Applies the principles of Just Culture, HIPAA, national safety standards, and social media policy.
Career Development
- Demonstrates a strong emphasis on leadership, personal and professional growth. Seeks opportunity for growth in such areas as certification, Hospital clinical advancement programs, advanced degree, and nursing shared leadership and council opportunities.
- Grasps the essence of new information; masters new technical skills and business knowledge. Leverages strengths, and improves upon weaknesses; seeks feedback from others and opportunities to master new knowledge.
Teamwork
- Inspires, motivates, and guides others toward goal accomplishments.
- Consistently develops and sustains cooperative working relationships.
- Encourages cooperation within the organization and with customers.
- Fosters commitment, team spirit, pride, and trust.
- Develops leadership in others through coaching, mentoring, and providing collaborative and guiding feedback.
Additional Skills and Abilities:
- Meets the Hospital Minimum Performance Standards and responsibilities as outlined in the Associate Handbook, maintaining privacy/confidentiality at all times.
- Maintains standard precautions and applies principles related to patient care.
- Understands and demonstrates nursing mission, vision, values, and Nursing Professional Practice Model.
- Participates in nursing research projects/evidence-based practice for unit or facility.
- Participates in staff meetings and other meetings as required by department and HRH.
- Participates in peer review as requested by management.
- Follows organizational and regulatory guidelines as related to daily responsibilities.
Education and Experience Required:
- Must be a graduate from an accredited school of nursing; or
- If a graduate from a nursing school that is not accredited, a minimum of five years of acute care nursing experience is required to be considered; or an advanced degree from an accredited school;
- Bachelor of Science in Nursing Degree (BSN), preferred or required within five years from date of hire;
- Area specific required education may be obtained upon hire and is to be maintained, e.g., ACLS, BLS, PALS, specialty certification, etc.
Mandatory Licensure/Certifications:
Current licensure by the Indiana State Board of Nurses' Registration and Nursing Education as an active Registered Nurse.
Work Shift: Varied Shifts (United States of America)
Scheduled Weekly Hours: 36
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