St. Paul's PACE Corp, 3444 Camino Del Rio North, SAN DIEGO, California, United States of America Req #2452
Friday, October 11, 2024
San Diego’s St. Paul's PACE program (Program of All-Inclusive Care for the Elderly) is an innovative program for individuals 55 years or older, who are living with chronic illness or disabilities and need coordinated medical care to continue living as independently as possible in their home and community. The healthcare teams at St. Paul’s PACE provide a hands-on approach coordinating medical, social, and home care services so individuals no longer need to manage their medical care alone.
Job Summary:
The Participant Care Coordinator (PCC) plays a critical role in supporting the delivery of comprehensive care under the direction of the Participant Care Coordinator Supervisor and Care Coordination Manager. The PCC is responsible for gathering essential information from participants, as directed by healthcare providers and supervisors, to facilitate referral services. This role involves collaborating with interdisciplinary teams to coordinate and schedule participant appointments, including external consultations, inpatient and outpatient procedures, residential programs, and diagnostic studies. The PCC ensures that all necessary information is provided to external service providers and promptly communicates appointment details to participants, including arranging transportation when required.
Key Responsibilities:
- Obtain participant information for referral services as directed by providers and supervisors.
- Facilitate and coordinate participant appointments, including external consultations, diagnostic studies, and other similar duties as assigned.
- Ensure that all appointment details are accurately documented in the participant's chart within the PACE Electronic Medical Record (EMR) system.
- Communicate with referred service providers to ensure they have all pertinent participant information.
- Notify participants of upcoming appointments and coordinate transportation services, as necessary.
- Act as a liaison between participants, healthcare teams, and external service providers to ensure a seamless care experience.
- Participate in interdisciplinary team meetings to discuss participant care planning and service coordination.
Qualifications and Requirements:
- Education: High School Diploma or equivalent (required).
- Experience: Minimum of two years of scheduling and administrative support experience.
- Skills and Knowledge:
- Thorough understanding of organizational policies, procedures, and systems.
- Proficiency in computer systems, word processing, and office equipment.
- Strong command of grammar, spelling, and punctuation, with excellent verbal and written communication skills.
- Ability to manage multiple tasks with a high level of accuracy and attention to detail.
- Skilled in transcribing dictation and performing complex clerical tasks.
- Capable of identifying and resolving problems efficiently.
- Ability to establish priorities and effectively manage workload.
- Knowledge of common safety hazards and the ability to promote a safe work environment.
- Strong interpersonal skills to foster effective working relationships with participants, co-workers, medical staff, and the public.
- Ability to work independently with minimal supervision and communicate clearly and professionally.
Benefits:
- Flexible paid time off (PTO) - starting at 28 days per year!
- Education reimbursement - up to $3,000 a year!
- Qualified Public Student Loan Forgiveness (PSLF) employer.
- 403(b) with match.
- Child care available.
- Upward mobility!
You Make Us Who We Are!
At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported, and respected. By valuing your unique perspective, voice, strengths, experience, and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!
St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual, and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care, and programs consistent with affordable costs.
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.
St. Paul’s Senior Services is an Equal Opportunity Employer.
#J-18808-Ljbffr
