If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for a Laboratory Manager that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high-quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Responsible for conducting research, analyzing samples, and performing tests while ensuring compliance with Joint Commission, CLIA, and company protocols. Plans and implements laboratory policies, procedures, and services, ensuring effective operations, quality control, and regulatory compliance. Provides leadership, direction, and administration in decision-making, program planning, and implementation of laboratory services across the hospital, ensuring alignment with Three Crosses Regional Hospital’s mission, vision, and values. Additionally, responsible for maximizing communication with the Medical Director and ensuring that all appropriate decisions and processes are reviewed and signed off by the Medical Director.
The incumbent will carry out her/his duties by adhering to the highest standards of ethical and moral conduct, acting in the best interest of Three Crosses Regional Hospital, and fully supporting the mission, vision, and values of Three Crosses Regional Hospital. The incumbent will have knowledge of health care systems and have demonstrated ability to interact, relate to, work with, and support the activities of a diverse workforce.
Primary Responsibilities
- Ensure compliance with Joint Commission, CLIA, and other relevant regulatory standards in all laboratory operations.
- Develop and implement a comprehensive quality control program, ensuring that testing meets Joint Commission and CLIA standards.
- Conduct regular audits and assessments to identify areas for improvement in laboratory practices and ensure ongoing compliance with regulatory standards.
- Maximize administrative communication with the Medical Director to ensure alignment on laboratory policies, procedures, and critical decisions.
- Establish processes to ensure that all decisions requiring the Medical Director's approval are reviewed and signed off in a timely manner.
- Oversee the validation of invoices and review standing order agreements to ensure compliance, accuracy, and financial efficiency.
- Conduct financial reviews of standing order agreements to identify and implement cost-saving opportunities while maintaining quality and compliance.
- Verify that all testing personnel meet the qualifications required by CLIA and that their competencies are regularly evaluated.
- Ensure that all testing procedures and methodologies comply with Joint Commission and CLIA standards.
- Oversee inventory management, ensuring that all supplies and reagents used in testing comply with Joint Commission and CLIA standards.
- Resolve technical problems, document corrective actions, and ensure traceability and compliance with Joint Commission and CLIA standards.
- Achieve quality results by participating in the hospital quality assurance program.
- Provide leadership to retain highly competent, service-oriented staff by recruiting, selecting, orienting, and identifying training needs.
- Evaluate and document testing personnel’s performance at six months and twelve months during the first year of employment, and yearly thereafter. Performance is reevaluated (prior to reporting patient test results) if test methodology or instrumentation changes. The evaluation must include the use of the new test methodology or instrumentation.
- Conduct monthly staff meetings to review performance, address issues, and ensure ongoing alignment with departmental and hospital goals.
- Ensure counsel and discipline procedures are implemented to employees as needed to achieve productivity goals and ensure employees are provided with guidance and the opportunity to correct deficiencies, and appropriate discipline procedures are implemented.
- Attend staff meetings as needed.
- Other duties as assigned.
Education and Experience
- Required: Bachelor’s degree in medical laboratory science, or related field from an accredited institution;
- Required: 3-5 years’ experience in high complexity testing and experience in non-waived specialty/subspecialty of service.
- Preferred: 4+ years of laboratory training or experience, or both, in high complexity testing within the specialty of microbiology with 6 months experience in high complexity testing within the subspecialty of bacteriology.
- Preferred: 2 years’ experience as a lab manager.
