Community Health Worker - King County, Seattle Metropolitan
Job Category: Care Management
Requisition Number: COMMU002444
Posted: July 18, 2024
Employment Type: Full-Time
Work Arrangement: Hybrid
Hourly Range: $25.69 USD to $37.76 USD
Locations
Location: Hybrid Washington
Seattle, WA 98101, USA
Travel Required: Yes
Description
This position is a Hybrid field-based and remote from home position. The candidate will be required to reside in and travel throughout King County.
Who we are
Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.
Our commitment is to:
- Strive to apply an equity lens to all our work.
- Become an anti-racist organization.
- Create an equitable work environment.
About the Role
The Community Health Worker serves as a liaison between health and social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. They also build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.
To be successful in this role, you:
- Have three (3) years of job-related experience providing medical, mental health, or substance abuse-focused services to individuals with chronic medical conditions and/or severe and persistent mental illness.
- Are comfortable working with at-risk populations, communities of color, and sourcing local resources for persons with behavioral and/or physical health needs.
- Have experience using a health plan care management system or electronic medical record system.
- Have a high school diploma or equivalent.
- Are a certified Peer Specialist if you do not have minimum experience and education requirements.
- May have other special skill sets such as speaking another language or certification as a Community Health Worker. Have a valid state-issued driver’s license and maintain an acceptable driving record and transportation.
Essential functions and Roles and Responsibilities:
- Engage prospective care management program participants identified through data analysis and referral sources.
- Provide community outreach services including home visits, assisting individuals with accessing transportation services, educating enrollees on healthy behaviors, and providing information on community resources.
- Provide follow-up services via telephonic or face-to-face engagement with clients and service planning partners as needed.
- Collaborate with care managers in securing and identifying needed referrals to community and network medical, behavioral health, and social assistance providers.
- Provide oral and/or written status updates regarding client alerts, progress, and needs to responsible care managers and providers.
- Facilitate scheduled activities that promote socialization, recovery, self-advocacy, and maintenance of community living skills.
- Provide information to increase the enrollee's knowledge about their health conditions and improve adherence to prescribed treatment.
- This position requires traveling on behalf of the Company and working in the field at least 50% of the time.
- Other duties as assigned.
Knowledge, Skills, and Abilities:
- Ability to show compassion toward others.
- Excellent verbal and written communication skills.
- Excellent problem-solving skills.
- Proficient skills using Microsoft Word, Excel, and Outlook.
- Ability to drive.
- Ability to collaborate with team members.
Note: If you think you do not qualify, please reconsider. Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. However, everyone brings different strengths to the table for a job, and people can be successful in a role in a variety of ways. If you are excited about this job but your experience doesn’t perfectly check every box in the job description, we encourage you to apply anyway.
As part of our hiring process, the following criteria must be met:
- Complete and successfully pass a criminal background check.
- Has not been sanctioned or excluded from participation in federal or state healthcare programs.
- Vaccination requirement (CHPW offers a process for medical or religious exemptions).
- Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
Compensation and Benefits:
The position is FLSA Non-Exempt and is eligible for overtime. The base pay offered will take into account internal equity and may vary depending on the candidate’s job-related knowledge, skills, and experience.
CHPW offers the following benefits for Full and Part-time employees and their dependents:
- Medical, Prescription, Dental, and Vision
- Telehealth app
- Flexible Spending Accounts, Health Savings Accounts
- Basic Life AD&D, Short and Long-Term Disability
- Voluntary Life, Critical Care, and Long-Term Care Insurance
- 401(k) Retirement and generous employer match
- Employee Assistance Program and Mental Fitness app
- Financial Coaching, Identity Theft Protection
- Time off including PTO accrual starting at 17 days per year
- 10 standard holidays, 2 floating holidays
- Compassion time off, jury duty
Sensory/Physical/Mental Requirements:
Sensory*:
- Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.
Physical*:
- Extended periods of sitting, computer use, talking, and possibly standing.
Mental:
- Ability to learn and prioritize multiple tasks and handle demanding situations.
Office environment: Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.
Travel Required
Yes. Field Visit Appointments up to 75% of the time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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