Position Overview:
Help to develop and maintain a high-quality, efficient, and effective medical team by fostering an environment of trust, teamwork, and accountability. Work in tandem with the Hospital Manager and reports directly to the Regional Manager.
Salary Range: $170,000 to $180,000, Options for sign-on and relocation
Essential Position Functions:
- Comprehensive Patient Work-Ups
- Obtain a complete history in conjunction with the technician.
- Perform thorough physical exams, including temperature, pulse, respiration, and body condition score for each patient.
- Make notes on the master health form with any problems and diagnosis.
- Recommend all appropriate comprehensive diagnostic screenings.
- Correctly interpret diagnostic results.
- Client Communication and Education
- Communicate medical findings, recommended diagnostics, prognosis, and the recommended plan to the pet owner. Make notes in the chart to record all such conversations.
- Note any recommendations declined by the pet owner in the medical record.
- Provide status reports to the client on hospitalized patients' condition in a timely manner.
- Perform timely discharge appointments and ask the pet owner if they have any questions.
- Respond to client phone calls in a timely manner.
- Diagnostic Procedures & Surgery
- Perform appropriate pre-op exams and diagnostics.
- Practice good surgical techniques.
- Ability to use and delegate appropriate surgical prep techniques with the technician.
- Call back clients with results of diagnostic tests and provide a copy with interpretation for the pet owner.
- Review discharge instructions with the technician or pet owner.
- Medical Record Responsibilities
- Record patient exams in medical records using SOAP format.
- Follow AAHA guidelines for medical records.
- Complete records by the end of the business day. No records are permitted to leave the hospital.
- Fully document all patient care to ensure good case management.
- Complete medical records in a legible and complete manner.
- Pharmacy Duties
- Prescribe appropriate medication for patient conditions with appropriate dosing.
- Approve prescriptions and review labels for accuracy.
- Maintain the security of controlled drugs.
- Monitor inventory levels of controlled substances.
- Log controlled substances consistently.
- Promotes Teamwork & Staff Efficiency
- Assist in keeping appointments running on time.
- Clearly communicate instructions to staff in a respectful manner.
- Willingness to assist staff with their duties when needed.
- Communicate pertinent information to colleagues for efficient case management.
- Promote a positive attitude throughout the practice.
- Answer the persistent ringing phone when necessary.
- Be available to colleagues and management when off duty for matters that cannot wait until the next business day.
- Financial Responsibilities
- Correctly estimate client invoices.
- Clearly communicate costs to clients.
- Follow hospital guidelines for client payment and credit policies.
- Appropriately use and conserve clinic resources.
- Continuing Education Responsibilities
- Share information gathered at continuing education meetings with colleagues.
- Assist in teaching at staff meetings.
- Assist with mentoring and training staff members.
- Attend at least 80% of on-site staff training and meetings.
- Performs other duties as assigned by Management.
Qualifications:
- Veterinarian degree (DVM) from an accredited college or university.
- Current State Veterinary License.
- DEA registration must be obtained and maintained.
- Five plus years of experience in a veterinary practice.
- Experience overseeing Veterinary Technicians and Assistants as well as other hospital or practice staff.
- Must demonstrate a desire to continue learning in veterinary care and participate in leading staff training.
Position Knowledge and Skill Requirements:
- Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
- Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
- Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
- May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
- Some tasks involve the periodic performance of moderately physically demanding work.
- Position does require the ability to lift up to 50 pounds.
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