REGISTERED NURSE (Ambulatory Care, Primary Care Centralized Nurse Triage Program)

University Of Michigan • Ann Arbor, MI, United States • $200k - $250k / year • 1w ago

REGISTERED NURSE (Ambulatory Care, Primary Care Centralized Nurse Triage Program)

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education, and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits Can You Look Forward To?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for Registered Nurses: $40.18-$62.31/hour

Evening Shift Differential: $3.00/hour
Night Shift Differential: $4.00/hour
Charge Nurse Differential: $1.00/hour

The benefit package includes:

Excellent medical, dental, and vision coverage
2:1 Match on retirement savings and immediate vesting
Robust Tuition and Certification support programs
Large offering of no-cost CEs and professional development for advancement

Responsibilities*

Provide the delivery of culturally sensitive, age-specific telehealth nursing for Primary Care patients, including adult and pediatric medicine patient populations.
Assessment of patient needs and assist with medical issues related to health concerns.
Manage prescription refill requests and secure patient messages.
Adapt communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
Utilize excellent listening skills to receive detailed information.
Utilize electronic protocol database to assess, educate, and document all health information accurately and expediently.
Responsive to the needs of a program (hours of operation).
Meet minimum established quality and productivity standards.
Knowledge and appropriate use of internal and external resources.
Collaborate with providers, when necessary, in providing advice or determining disposition for patients.
Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.

Expectations

Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and the ability to set priorities.
Demonstrated customer service and interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
Demonstrated accountability and dependability, including good attendance record with punctuality.
Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
Proficiency with typing and electronic health record documentation.
Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.
Willingness to adapt to different populations, i.e., pediatrics, adult medicine, as patient demands. Orientation and training would be provided for new subspecialties within primary care based on expansion of division.

Nursing Specific Info

Salary & Nursing Framework Level:
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
Nursing Framework levels range from Level A to Level F.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.

Required Qualifications*

Current licensure to practice nursing in Michigan as a RN.
Two (2) years current (within last 5 years) of RN experience in Inpatient, Emergency Department, or Ambulatory Care nursing experience, providing care to both adult medicine AND pediatric medicine patients.

RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

Primary care RN experience
BSN
Certification in Ambulatory Care Nursing
RN experience with phone triage in an Ambulatory Care setting
Experience as a charge nurse or equivalent management skills
Bilingual

Work Schedule

Hours/Week: 35 hrs. (0.875 FTE)

Shift/Hours/Days: Day/Evening Rotation, Including weekends and holidays
Location: 2500 Green Road, Suite 100
This position is considered a Hybrid, and does have on-site shift requirements

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.