Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pm
Location: Northampton,NN4 7BF with travel to client sites throughout theMidlands
Salary: £38,000 - 42,0000 per annum, depending on experience
MAIN OBJECTIVES
- The delivery of the Occupational Health Service to Medigold clients and to ensure that the provision of the occupational health advice is at all times of the highest standard.
- To act as an ambassador and promote the Occupational Health services available.
- To ensure standards of best practice and standardisation of systems.
SPECIFIC DUTIES
- To provide professional occupational health advice for our clients expediting an early return to work for absent employees, whenever possible, ensuring that cases are actively monitored until the case has reached a satisfactory conclusion.
- Undertake Health Surveillance, including vaccinations and phlebotomy as required.
- Provide appropriate advice on health and safety issues, rehabilitation, health promotion and education to employers, employees, line mangers and HR function.
- Ensure that one is familiar with the requirements of all appropriate client contracts. Monitor standards of occupational health advice provided.
- Develop and maintain close working relationships with client contracts to ensure the highest standards of occupational health delivery.
- Take accountability for identifying, influencing and implementing improvements to the service provided from a clinical point of view, looking for opportunities to extend the Occupational Health product offering.
- Ensure activities are kept within agreed service level agreements
- Attend in-house Clinical Audit days and departmental meetings
- Liaise with Administrators/Team Leader’s regarding both client and patient queries.
- Answer and triage inbound telephone calls within agreed timescales.
- Perform general office duties such as typing, operating office machines, and sorting mail.
ADDITIONAL RESPONSIBILITIES AND ACCOUNTABILITIES
- Assisting new members of staff during induction and probation periods
- Assisting with colleagues work during absence.
- Attending meetings and training sessions as required
- Any other request made by a Manager or Director
REQUIREMENTS FOR THIS ROLE
- Occupational Health degree & NMC registration.
- Demonstrable experience within Occupational Health departments, preferably private sector experience.
- Experience of attending, presenting and hosting client Wellness and health promotion days.
- Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desired.
- Full UK driving licence.
CORE SKILLS AND BEHAVIOURS
- OH Degree/registered RGN
- Responsible attitude
- Organisational skills
- Trustworthy and honest
- Exemplary communication skills
- Enthusiastic
- Confident presentation skills
- Remain calm under pressure
- Trained to undertake vaccination and phlebotomy
- Professional in appearance and approach
- Good telephone manner
- Ability to work within team and alone
- Proficiency in Word, Excel, PowerPoint & Outlook
- Proactive
- Time planning and priority setting
- Influencing skills
- Good Interpersonal skills
- Flexible in approach
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