We are a busy research site specializing in CNS (Central Nervous System) clinical trials seeking a Medical Research Assistant to become a part of our team! You will perform routine administrative and clinical assignments to keep our research clinic running smoothly.
Responsibilities:
- Perform routine clinical tasks to support medical staff, including, but not limited to, ECG and vital signs collection.
- Assist Clinical Research Coordinators with preparing for and conducting visit assessments.
- Assist Laboratory Coordinators with blood draws/specimen collection and/or processing, packing, and shipping as needed.
- Study medication administration (oral, IM, SQ, etc), if qualified.
- Provide excellent customer service skills with a positive attitude.
- Communicate professionally with all incoming/outgoing calls and logging messages.
- Respond to inquiries via telephone and fax.
- Perform data entry, including routine updates of trial management system.
- File and retrieve patient documents, records, and reports.
- Maintain office inventory supplies and medication samples.
- Perform reception duties, including greeting and registration of patients and guests, answering phones, routing calls/messages, and checking voicemails.
- Communicate with back office research staff regarding patient status.
- Arrange patient transportation and manage patient stipend payments.
- Print, distribute, and save faxes and emails.
- Archive study documents.
- Perform other miscellaneous tasks as needed.
Qualifications:
- MA and/or CPT certification, with a minimum of 6 months phlebotomy experience (A phlebotomy and/or clinical skills test will be conducted during the interview to confirm skill level).
- Comfortable working with a psychiatric patient population.
- Strong organizational skills.
- Ability to handle all administrative duties in a timely manner.
- Ability to thrive in a fast-paced environment.
- Must have a pleasant telephone voice.
- Detail-oriented.
- Ability to manage multiple projects, including multi-tasking, prioritizing, and working independently.
- Proficient on a computer and demonstrate ability to operate EMR system.
- Familiar with HIPAA laws and patient confidentiality.
This is a FULL-TIME, IN-OFFICE position: Mon-Fri, 40 hrs/week. 8:30 - 5:00 pm (includes 2 x 15 min paid breaks and a 30 min unpaid meal break).
Includes health coverage benefits, including vision and dental, life insurance, and PTO (up to 80 hrs accrued annually). Eligible for 401K enrollment option after 6 months.
Compensation: $22/hr
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