Salary Range: $86,620- $139,460 Annually
Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
The Senior Clinical IS Learning Experience Architect is responsible for the design, development, and maintenance of comprehensive, scalable learning programs spanning clinical systems, information technology, and business processes, ensuring they meet organizational objectives and industry standards. This position is also responsible for managing training environments, including Epic Master Training Environment (MST), troubleshooting issues, and executing the Epic Credentialed Trainer Program.
Your contribution to the team includes:
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead the design, development, and maintenance of learning programs for clinical, foundation information technology, and other related business processes, ensuring alignment with organizational goals and best practices.
- Build, develop, and maintain training environments (MST) and provide support and troubleshoot issues.
- Responsible for development and maintenance of credentialing program to support skill and knowledge alignment.
- Stay updated on technical upgrades and changes and adjust training materials and programs accordingly.
- Assist in creating and maintaining an effective feedback and assessment program for training delivery and content.
- Collaborate with cross-functional teams, subject matter experts (SMEs) and stakeholders to conduct thorough needs assessments and define learning objectives.
- Serve as the primary subject matter expert for one or more assigned Epic modules or other assigned HealthPoint technologies.
- Provide ongoing support to end-users, addressing questions and issues related to Epic clinical applications and information systems.
- Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
- Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
- Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery.
- Other duties as assigned by supervisor.
SECONDARY DUTIES AND RESPONSIBILITIES
- Conduct engaging and effective learning sessions for end-users, including physicians, nurses, and other healthcare professionals.
- Works collaboratively with the Talent Pathways and Learning (TP&L) team to establish and enforce quality standards for learning documentation.
- Maintain and manage learning documentation, content library and LMS platform for IS and EHR content.
- Provide in-person and virtual one-on-one shadowing support for in-clinic staff.
- Provide leadership for Training team in the absence of management presence.
- Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required.
Must have's you'll need to be successful:
- Epic Principal Trainer Certification of all assigned applications and Training Environment Build Certification within six months of employment.
- High School Diploma/GED, two-year associate's degree or clinical certification preferred; or equivalent combination of education and experience required.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures/reports/documents, or governmental regulations.
- Work situations are broadly defined, complex and diverse.
- Intermediate level of Word, Excel, and Outlook required.
Proof of vaccination for COVID-19 is required, prior to start.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
- Medical, Dental, and Vision for employees and their families/dependents
- HSA, FSA plans
- Life Insurance, AD&D and Disability Coverage
- Employee Assistance Program
- Wellness Program
- PTO Plan for full-time benefited and part-time benefited employees.
- Retirement Plan with Employer Match
- Development and Growth Opportunities
To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law.
